Product: Pep Boys Tire Installation Clear all filters (16 of 16 reviews match)
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Pep Boys Tire Installation Review

I schedualed an appointment to have a new set of tires put on my truck a day in advance only to have them call me an hour after I drop it off to tell me they cant do the job because the truck has 16 INCH RIMs and the tecnition dont want to hurt himself. Why the heck hire someone thay cant do a simple tire change. I have been getting my tires there for years. Pepboys you lost me as a costomer..
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Author
Location
Fenton, Michigan
Service
Pep Boys Tire Installation
Reason of review
Poor customer service
Review #870218 is a subjective opinion of poster.
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Pep Boys Tire Installation Review

1.5
Details
Im a resident of Union city, 15 years strong. I always wondered why the Pep boys store were always empty when i went there? Last year i bought a set of tires, two tires were installed backwards. This year two went flat and warranty hasn't taken care of it yet. Its been a month. Extremely poor attitude by manager. Lies and nonchalantness rule there. Save your patience and go somewhere else.
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Author
Location
Bellevue, Washington
Service
Pep Boys Tire Installation
Reason of review
Bad quality
Review #860030 is a subjective opinion of poster.
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Pep Boys Tire Installation Review

Hello again from Long Island. PATCHOGUE I am 849316 I have a happy ending from a bad experience at pepboys. They had installed old dated tires which ran like *** and I brought them back. They upgraded the tires at no cost to me at all.l must give them credit for that. 849316
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Author
Location
Parlin, New Jersey
Service
Pep Boys Tire Installation
Reason of review
Bad quality
Review #849473 is a subjective opinion of poster.
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Pep Boys Tire Installation Review

2.3
Details
Terrible service. I am here now. Had a 4 pm appointment for 4 tires. It's 6:27 pm and they still are not done. Employees ignoring not only me but most of the customers. They do not even acknowledge that we are at the counter. Never again.
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Author
Location
Egypt Lake-Leto, Florida
Service
Pep Boys Tire Installation
Reason of review
Poor customer service
Review #760516 is a subjective opinion of poster.
1 comment
1.7
Details
Pepboys on Roosevelt Blvd.(19115) installed four new Pirelli Tires on my car, with an alignment. Next morning, I was driving my car on the highway the car was going straight but the steering wheel was on an angle. I went back there they told me " That the struts are...
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Anonymous
#1042371

FIRST...right away, put a negative complaint in their system 1800pepboys. (That always gets results). After the (insert country) phone rep calls you back and takes your statem...

Author
Location
Philadelphia, Pennsylvania
Service
Pep Boys Tire Installation
Reason of review
Bad quality
Preferred solution
Price reduction
Tags
  • Alignment
Review #706855 is a subjective opinion of poster.
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Pep Boys Tire Installation Review

I was told to allow 90 minutes to install 4 tires and align. I have been here 200 minutes and still not done! Every time I ask they tell me 20 more minutes.
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Author
Location
Goleta, California
Service
Pep Boys Tire Installation
Reason of review
Order processing issue
Review #667546 is a subjective opinion of poster.