Product: Pep Boys Tire Installation Rating: 2 Stars Clear all filters (6 of 16 reviews match)
Filter by rating
filters
Product:
Rating:
0 comments
1.8
Details
I paid and made it less than 100 yards and my right front tire was completely flat. I was now on the other side of the one way street so I pulled over into the closest lot and put the donut on while my 2yo daughter sat in the car. After bringing the car back in, they...
View full review
Author
Service
Pep Boys Tire Installation
Reason of review
Bad quality
Review #977223 is a subjective opinion of poster.
0 comments
1.6
Details
On 12/10/16 I went to Pep Boys to have tires installed. The following day My light came on for suspension fault the light later went back off...Then it returned again. I was driving on the highway on 12/13/16 and my car shook I thought the tire was about to come off I...
View full review
Author
Location
Cincinnati, Ohio
Service
Pep Boys Tire Installation
Cons
  • Break my car promise to fix then decide not to and blame me
Reason of review
Damaged or defective
Loss
$1000
Preferred solution
Full refund
Tags
Review #972989 is a subjective opinion of poster.
0 comments

Pep Boys Tire Installation Review

2.0
Details
I bought new tires and ask manager on duty to put the best tire on as my spare .since they couldn't repair my tire n they eere about worn out.thats why I'm buying new ones. Well COMR YO FIND OUT THEY DIDN'T CHANGE OUT THE OLD SPARE SO I'M TICKED Off . Twice I've not gotten the service as asked No More Pep Boys for ME.
View full review
Author
Location
Prichard, Alabama
Service
Pep Boys Tire Installation
Pros
  • How quickly tires were put on and alignment was done
Reason of review
Problem with delivery
Review #908257 is a subjective opinion of poster.
0 comments

Pep Boys Tire Installation Review

1.5
Details
Im a resident of Union city, 15 years strong. I always wondered why the Pep boys store were always empty when i went there? Last year i bought a set of tires, two tires were installed backwards. This year two went flat and warranty hasn't taken care of it yet. Its been a month. Extremely poor attitude by manager. Lies and nonchalantness rule there. Save your patience and go somewhere else.
View full review
Author
Location
Bellevue, Washington
Service
Pep Boys Tire Installation
Reason of review
Bad quality
Review #860030 is a subjective opinion of poster.
0 comments

Pep Boys Tire Installation Review

2.3
Details
Terrible service. I am here now. Had a 4 pm appointment for 4 tires. It's 6:27 pm and they still are not done. Employees ignoring not only me but most of the customers. They do not even acknowledge that we are at the counter. Never again.
View full review
Author
Location
Egypt Lake-Leto, Florida
Service
Pep Boys Tire Installation
Reason of review
Poor customer service
Review #760516 is a subjective opinion of poster.
1 comment
1.7
Details
Pepboys on Roosevelt Blvd.(19115) installed four new Pirelli Tires on my car, with an alignment. Next morning, I was driving my car on the highway the car was going straight but the steering wheel was on an angle. I went back there they told me " That the struts are...
View full review
Anonymous
#1042371

FIRST...right away, put a negative complaint in their system 1800pepboys. (That always gets results). After the (insert country) phone rep calls you back and takes your statem...

Author
Location
Philadelphia, Pennsylvania
Service
Pep Boys Tire Installation
Reason of review
Bad quality
Preferred solution
Price reduction
Tags
  • Alignment
Review #706855 is a subjective opinion of poster.