Manufacturer: Pep Boys Category: Installation Clear all filters (10 of 10 reviews match)
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A little over A year and A half and less then 20,000 miles A tire just blew out on the freeway. Went to PepBoys to have it fixed and the price for the replacement from the road hazard policy was more then I paid for the tire new. So many hidden charges on tires you will be better off shopping around and paying A few dollars more, and getting better quality name brand safe tires for A lot less at final cheakout then cheap off brand tires from...
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#1000584
I paid and made it less than 100 yards and my right front tire was completely flat. I was now on the other side of the one way street so I pulled over into the closest lot and put the donut on while my 2yo daughter sat in the car. After bringing the car back in, they checked it and their excuse was that the tech was in a hurry to leave and did not properly seat the bead in the rim. I was told they properly set it and added bead sealant and it...
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1.8
#977223
On 12/10/16 I went to Pep Boys to have tires installed. The following day My light came on for suspension fault the light later went back off...Then it returned again. I was driving on the highway on 12/13/16 and my car shook I thought the tire was about to come off I was afraid for my life then all my lights came on such as abs, emergency brake, brake light, check engine light, suspension fault, tire pressure, my odometer stopped working and...
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1.6
I didn't like
  • Break my car promise to fix then decide not to and blame me
#972989

Pep Boys Tire Installation Review

#908257
2.0
I bought new tires and ask manager on duty to put the best tire on as my spare .since they couldn't repair my tire n they eere about worn out.thats why I'm buying new ones. Well COMR YO FIND OUT THEY DIDN'T CHANGE OUT THE OLD SPARE SO I'M TICKED Off . Twice I've not gotten the service as asked No More Pep Boys for ME.
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Pep Boys Tire Installation Review

#860030
1.5
Im a resident of Union city, 15 years strong. I always wondered why the Pep boys store were always empty when i went there? Last year i bought a set of tires, two tires were installed backwards. This year two went flat and warranty hasn't taken care of it yet. Its been a month. Extremely poor attitude by manager. Lies and nonchalantness rule there. Save your patience and go somewhere else.
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Pep Boys Tire Installation Review

#849473
Hello again from Long Island. PATCHOGUE I am 849316 I have a happy ending from a bad experience at pepboys. They had installed old dated tires which ran like *** and I brought them back. They upgraded the tires at no cost to me at all.l must give them credit for that. 849316
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Pep Boys Tire Installation Review

#760516
2.3
Terrible service. I am here now. Had a 4 pm appointment for 4 tires. It's 6:27 pm and they still are not done. Employees ignoring not only me but most of the customers. They do not even acknowledge that we are at the counter. Never again.
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He offered me a lower grade tire for the same price. In other words, instead of $120 tires I got $53 tires for the sale price. Because I had a donut on my car already and the time invested, I agreed. I was told that they would get to work on my car right away. I also had a $20 off coupon for a synthetic oil change which a requested. So two tires and an oil change. Should be at most an hour job or so you would think. I was there FOUR...
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Anonymous

Anonymous Maybe you could ask your husband to be a man and put the tires on himself.

Pepboys on Roosevelt Blvd. (19115) installed four new Pirelli Tires on my car, with an alignment. Next morning, I was driving my car on the highway the car was going straight but the steering wheel was on an angle. I went back there they told me " That the struts are not good"(78000mi). After a long conversation with them I convinced them they did the toe adjustment wrong (steering wheel wasn't in the center). So they redid it and its still...
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Anonymous

Anonymous FIRST...right away, put a negative complaint in their system 1800pepboys. (That always gets results). After the (insert country) phone rep calls you back and takes your statem...

Pep Boys Tire Installation Review

#667546
I was told to allow 90 minutes to install 4 tires and align. I have been here 200 minutes and still not done! Every time I ask they tell me 20 more minutes.
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