Took my car in this past Saturday to Pep Boys for a routine oil change and break inspection. Waiting a couple hours which was fine with me since I walked to the restaurant beside it and grabbed a *** to eat.
I walked back down later and then waited some more in their store's customer lounge. The tech came out and said that the air filter was real dirty and needed replaced. I said go ahead and change it too. All in all it was $61.
and change. Immediately after leaving I noticed that the car idled very high, much higher than normal. I first thought it was due to the new air filter. I took it back two days later after the engine light came on.
They did a "courtesy" check for a the code, and the guy said well I'd like to get a "master" tech to look at it but can't be till Friday. I said fine. Well I just left and the guy smiled and said well you had a busted vacuum line. We went ahead and replaced it, and I didn't charge you anything to replace the hose.
I was thinking GREAT. He handed me my key to me and said it would be $106.00 I said for what, and he said that it was for diagnostics. I was ticked. Car was idling fine till your guy replaced the filter!!!
He said it was a coincidence...Yeah Right! Rip offs, won't be going back.
Product or Service Mentioned: Pep Boys Oil Change.