Mount Laurel, New Jersey
5 comments

Took my car in this past Saturday to Pep Boys for a routine oil change and break inspection. Waiting a couple hours which was fine with me since I walked to the restaurant beside it and grabbed a *** to eat.

I walked back down later and then waited some more in their store's customer lounge. The tech came out and said that the air filter was real dirty and needed replaced. I said go ahead and change it too. All in all it was $61.

and change. Immediately after leaving I noticed that the car idled very high, much higher than normal. I first thought it was due to the new air filter. I took it back two days later after the engine light came on.

They did a "courtesy" check for a the code, and the guy said well I'd like to get a "master" tech to look at it but can't be till Friday. I said fine. Well I just left and the guy smiled and said well you had a busted vacuum line. We went ahead and replaced it, and I didn't charge you anything to replace the hose.

I was thinking GREAT. He handed me my key to me and said it would be $106.00 I said for what, and he said that it was for diagnostics. I was ticked. Car was idling fine till your guy replaced the filter!!!

He said it was a coincidence...Yeah Right! Rip offs, won't be going back.

Product or Service Mentioned: Pep Boys Oil Change.

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Anonymous
#432112

hahahahaha that's expensive air filter!!! :p

Anonymous
#431664

Hey This happens to me to, every time i change an air filter my vaccum hose busts by its self. strange. Last time my air freshener also stopped working.

Anonymous
#431532

should have repaired problem yourself

Anonymous
#430018

Which pep boys was it?

Anonymous
#429145

Glad I'm not the only one that had a problem with pep boys

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