Pep Boys Stenton Ave, I took my car to have it inspected and 1 1/2 hrs later it still had not been touched so I went to the counter to find out how much longer I would have to wait and 5 service associates stood there laughing and having a good time while I stood there and not one of these very unprofessional people tried to help me. I could not believe they saw me standing there and not a one of them who were doing nothing tried to help.
I am done with that Pep Boys and any other that allows service associates to stand around giggling instead of helping customers.
Stenton Ave. Pep Boys is in serious need of a new manager.