Product: Pep Boys Shipping Service Clear all filters (5 of 5 reviews match)
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Pep Boys - Website woes

I ordered some parts from their website. Everything that I put in the cart said that it would be available the next day. After I checked out and paid for the order, then it tells me it could be 4 or 5 days before I could pick up my order. If I wanted to wait for my parts I would have ordered from Rock Auto and paid $10 less
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Author
Service
Pep Boys Shipping Service
Reason of review
Order processing issue
Review #1263503 is a subjective opinion of poster.
0 comments
1.2
Details
Pep Boys - Ordered $150 Griot's Garage Polisher, shipped $20 AC DELCO Drill
I ordered the following items from Pep Boys on March 31, 2018 Order # 1326537737 Griot’s Garage Random Orbital Kit, 6” (Polisher) – Qty. 1 Meguiar’s Plastic Cleaner / Polish – Qty. 2 Carrand Contour Tire Wipes – Qty. 4 Received an email on April 1, 2018 at 8:50 AM...
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Author
Service
Pep Boys Shipping Service
Cons
  • Being shipped the wrong item
Reason of review
Problem with delivery
Loss
$165
Preferred solution
Deliver my polisher today, and be compensated for my time.
Tags
  • Pep Boys Ignorant
Review #1227055 is a subjective opinion of poster.
0 comments

Pep Boys Shipping Service Review

1.0
Details
Pep Boys in Santa Fe is absolutely terrible. Took 4 days to get a simple part. First the genius ordered the wrong part they never called to tell me any status. Do not go there.
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Author
Service
Pep Boys Shipping Service
Reason of review
Order processing issue
Review #987336 is a subjective opinion of poster.
0 comments

Pep Boys Shipping Service Review

1.6
Details
Ordered some needed parts with one day shipping and it took five days to receive it, and never even got the processing email. I emailed customer service and never got a reply. A little pissed that I paid extra for nothing, with no response.
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Author
Location
Osakis, Minnesota
Service
Pep Boys Shipping Service
Reason of review
Order processing issue
Review #924775 is a subjective opinion of poster.
7 comments
If you value your car, honesty, or good customer service, I would reccomend that you stear clear of Pep Boys. I recently bought a set of new rims and they ordered the wrong size. no big deal I thought, so I got my refund (minus $90 shipping) and didnt even make it 1/2...
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Anonymous
#981910

THIS *** NEEDS TO LEARN TO SPELL

Author
Location
Roseville, Michigan
Service
Pep Boys Shipping Service
Loss
$2000
Review #147190 is a subjective opinion of poster.