Kirkwood Highway Pep Boys
My Jeep Cherokee recently quit running while driving. I had the car towed to Pep Boys (it was late, they were closed) Went in to give them the key and explain the problem the next morning. Told them I had done some reseach, and the most likely cause was the crankshaft sensor.
The car sat for 2 days until they could get to it, at which time they ran their 90 dollar "diagnostic" which revealed nothing. They told me they didn't know what was wrong, and they would have to run more tests on components, which would cost another 100 dollars.
I called them back after 15 minutes, telling them to stop work, but they said they had found the problem: the ECM (the computer brain), and thet it would cost $660 to replace. I told them close the hood, I was having it towed out.
I spent some time browsing, and foud Atomotive Computer Exchange through eBay. I purchased a reconditioned "brain" from them, guarenteed for life for $185. I replaced the alleged "bad" one, and still no start.
Took it to a locally owned small repair shop, told him the trouble. He had it fixed in 1 hour. Seems it was the crankshaft sensor I had suggested to Pep Boys. Total repair bill: $180 (part was 100). Replaced old computer, still runs fine.
I just wonder if it was Pep Boys plan to keep replacing ignition related parts starting with the most expensive, until they stumbled upon the right one. Or maybe this is just how they trouble-shoot a problem. Either way, they have lost another customer.