Product: Pep Boys Part Installation Clear all filters (4 of 4 reviews match)
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3 comments
I reported on 12/28/2011 at 10:20 am, case # 99797. According to their online customer issue system guidelines, the expected response was 48 hours. As of 1/3/2012, I have not received a call or written response from their company. The following provides the details...
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Anonymous
#413418

hahahahahaha you\'re an ***, thanks to your stupidity I had a good laugh, hope you get nothing!!!! maybe next time you\'ll buy the correct size :cry :cry :cry :grin

Author
Location
Washington, District Of Columbia
Service
Pep Boys Part Installation
Review #286517 is a subjective opinion of poster.
3 comments

Pep Boys - Tried to screw us!!!!

We took our car to fix Ac, picked up car. Ac didn't work like they said. So we took it right back, they said it was the Ac controls. They we help us out by just charging $200.00 for the part and no charge for labor. We decided to get the part our-self, which was of course half the price. Anyway, well that wasn't it either. So we spent 3 weekends going back and forth, they wanted us to leave car. They had decided it was know doubt the evaporator, which is another $800.00. We had already spent almost a grand the first visit. We did have them put tires on the first visit. So almost $1,400 later we have spent another $800. We decided to get a second opinion and took it to Ice Cold Air. It wasn't the evaporator, that Pep Boys were positive it was. Ice Cold Air charged us $118 to fix the AC problem. Haven't had a problem since it blows cold, cold air. We will never, ever take a vehicle to Pep Boys on 434 and 1792 again. They are the biggest rip-offs ever. Ice cold air in Altamonte springs is where to go. Their so nice and very honest people.
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Author
Location
Land O Lakes, Florida
Service
Pep Boys Part Installation
Review #275820 is a subjective opinion of poster.
3 comments
5 months ago I brought my truck to the Pep Boys in Redondo Beach to have the center support bearing replaced. I provided them with the correct part, however when I went to pick up my truck they informed me that the part I gave them to use was not the right one and they...
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Anonymous
#362596

I hope you told him you were recording him or he can sue you, maybe you should trade in your pos with 300k miles

Author
Location
Los Angeles, California
Service
Pep Boys Part Installation
Review #267356 is a subjective opinion of poster.
1 comment
Pepboys new pricing is if you buys the part from the part department and have service install it, it is cheaper than having service sell you the part and install it. Where does this logic come from? Maybe the new head of the corporations pay raise? Forget getting...
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Autosniper
#17076

Another lovely feature you will notice from Pepboys is that they have different labor charges dependent upon what is being installed. Best advice is to never use Pepboys for ...

Author
Location
Woodbridge, New Jersey
Service
Pep Boys Part Installation
Review #117647 is a subjective opinion of poster.