Product: Pep Boys Oil Change Clear all filters (0 of 163 reviews match)
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Took pep boys to court and actually was told I couldn't prove they didn't change the filter and since it was marked on my receipt judge had to rule in their favor I was shocked and will never return to a pep boys again and will recommend if any one does watch them as...
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2.0
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Pep Boys Oil Change
#862414
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Pep Boys Oil Change Review

Had 9am oil change 5-22-2016 appointment talk to a service rep night before to confirm the appointment drop off keys in the earl bird boxand called store at 9am to confirm my keys are in the box! At 10:50 I arrived to pickup my car am keys are still in the early bird box! What a complete wast of time!!!!!!
1.9
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Pep Boys Oil Change
#852437
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First time I take it to pep boys and now it's unfixable. Imagine having to replace a car from an oil change. Total disgust! I call customer service after talking to their head mechanic. Am told I have to go through the store manager. The store manager is off for the...
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Anonymous
Anonymous

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Pep Boys Oil Change
#850635
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I HAD CHANGED THE OILS IN MY CAR IN DECEMBER 2015, BUT THE AGENT AT PEP BOYS SUGGESTED I CHANGE THE OIL, I DIDN'T THINK I NEEDED IT BUT SINCE THE CAR WAS THERE I SAID OK. $661 DOLLARS LATER I GOT MY CAR BACK, AND TWO MONTHS LATER MY CAR STALLED IN THE HIGHWAY. THE TOW...
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1.0
Hatillo, Hatillo
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Pep Boys Oil Change
I didn't like
  • Being lied to
  • Result of my complaint at your shop
#844857
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I took my car to have a new starter I then get a call saying they don't have right tool to take the bolt out. I take it to a local mechanic who finds that they broke the bolt on my starter and just put it back broken. They also did not plug up the sensor that shows...
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2.5
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Pep Boys Oil Change
#820074
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Came in for oil change and tried to get me to spend 1000 dollars on uneccesry repairs and had to wait one and half hour!
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Anonymous
Anonymous

LIES!!!!!THEY WILL LIE TO YOU AND TRY TO DRAFT YOU WORK TO GET MONEY!!!!!!!!! LIE IN YOUR FACE …!Went on Monday Feb 29th, 2016…….THEY LIED! Did not even test my car properly ...

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Pep Boys Oil Change
#802865
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Pep Boys Oil Change Review

Brought my car in for oil change, after oil change started leaking oil. pep boys said gasket was bad denied fault tried to charge me 700$ to change gasket. Fraud and faulty work.
Miramar Beach, Florida
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Pep Boys Oil Change
#799854
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Pep Boys - Oil Change Review from East Brunswick, New Jersey

Bought in my 2006 Chevy cobalt for gas smell had car overnight stated they checked all including fuel lines son picked up car I took it out still smelt gas took it to Chevy said fuel lines rotted had it towed to Staten Island mechanic I used to use he found same issue said car could have went on fire replaced fuel lines really dangerous this was horrible to here pep boys east brunswick only good for oil changes
2.8
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Pep Boys Oil Change
#799280
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> I will NEVER go to PepBoys again. I went there to get a diagnostic test on my 2006 G35 Infiniti with160,000 miles because it overheated and I didn't know what was goin on. Plus I needed an oil change as well so I decided to get that done. After waiting two hours they...
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1.0
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Pep Boys Oil Change
#783981
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Total scam artists!! I called the store and Brandon quoted me a price with a coupon he had for an oil change. I bought the car in and dropped it off with him and he told me the oil filter would be $3 more and I would have to pay for an extra quart of oil. I said no...
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1.0
Product
Pep Boys Oil Change
I didn't like
  • Being lied to
#783262
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