Manufacturer: Pep Boys Category: Oil Change Clear all filters (8 of 8 reviews match)
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Pep Boys (4301 Lake Worth road fl 33461) . Los que dirigen son unos tramposo mentirosos y no se cuanto mas. Lleve un Camioneta del 2013 para cambiarle el aceite y me dijeron que tenia el tapon del carter roto pero no me lo quicieron ensenal cosa que para mi era mentira y cobraron miles de dolares por cambiar el carter.Junto *** la camioneta lleve el carro de mi esposa por una promocion de cambio de aceite por 19.80 dolares y me cobraron $32.33...
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Took pep boys to court and actually was told I couldn't prove they didn't change the filter and since it was marked on my receipt judge had to rule in their favor I was shocked and will never return to a pep boys again and will recommend if any one does watch them as they do any work for you and have every part they claim they put in ask to see it or have checked immediately before your put in the same unfortunate expensive situation. Very sad...
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2.0
#862414

Now they state it's not their fault. Never had a problem with the car and its been religiously serviced. First time I take it to pep boys and now it's unfixable. Imagine having to replace a car from an oil change. Total disgust! I call customer service after talking to their head mechanic. Am told I have to go through the store manager. The store manager is off for the next two days. That leaves me with no car to drive and no one to talk to....
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Pep Boys Oil Change Review

#983310
I had a 1pm appointment to get my oil changed and i arrived a little early. They told me they would get my car in at 1 said fine my car was not done until almost 2pm.
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Pep Boys Oil Change Review

#954516
1.9
Went in for a simple muffler fix and oil change. Knew it was a rotted piece inside the muffler. Was told I needed 3 times the amount of work, for over a thousand dollars.... picked up my car, went to Midas, got it fixed for 200. Never go to Pep Boys unless its something simple like an oil change- if its something else, they'll scam you.
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Pep Boys Oil Change Review

#898092
Took my car to cherry hill store #59 for oil change they charged me for new oil filter yet never put new filter on my car. I've brought to their attention and corporate attention I'm getting run around and now ignored this is fraud and the negligence and damage my vehicle acquired is the responsibility of pepboys they need to accountable
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Pep Boys Oil Change Review

#852437
1.9
Had 9am oil change 5-22-2016 appointment talk to a service rep night before to confirm the appointment drop off keys in the earl bird boxand called store at 9am to confirm my keys are in the box! At 10:50 I arrived to pickup my car am keys are still in the early bird box! What a complete wast of time!!!!!!
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I HAD CHANGED THE OILS IN MY CAR IN DECEMBER 2015, BUT THE AGENT AT PEP BOYS SUGGESTED I CHANGE THE OIL, I DIDN'T THINK I NEEDED IT BUT SINCE THE CAR WAS THERE I SAID OK. $661 DOLLARS LATER I GOT MY CAR BACK, AND TWO MONTHS LATER MY CAR STALLED IN THE HIGHWAY. THE TOW TRUCK DRIVER SAID THAT IT HAD STALLED BECAUSE I DIDN'T HAVE ANY MOTOR OIL. I PROCEEDED TO COMPLAINT TO THE MANAGER AT PEP BOYS HATILLO AND HE SAID THAT 5 QUARTS OF OIL HAD BEEN...
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1.0
I didn't like
  • Result of my complaint at your shop
  • Being lied to
#844857