Product: Pep Boys Oil Change Clear all filters (156 of 156 reviews match)
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Having an appointment is useless.I made an appointment a day earlier so that my car can be attended right away. I found out that those appointment don’t mean a thing, they just take care of first time basis to people without appointment. You have to wait after with...
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Pep Boys Oil Change
#1197432
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Pep Boys - Not happy

My complain is i been sitting in the Waiting area over a couple hours foa a oil change and on top of that My car was never brought in For service
1.0
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Pep Boys Oil Change
#1093827
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The store at 2984 Apalachee Parkway refused to honor the $20 off a synethic oil change coupon today.The coupon was valid and current on the Pepboys website. They had just honored it two days before. But today the new manager stated there's a $15 shop fee to use a...
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Witmer26
Witmer26

Yes. The coupon (a different instance as in a new coupon but of the same offer) had been accepted two days before and wasn't set to expire.

Anonymous
Anonymous

Did you happen to read the fine print? A lot of these coupons hope people won't read it as many say "at participating locations only"

1.0
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Pep Boys Oil Change
#1071997
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They are a bad company and should go out of business. They could have gotten my daughter killed waiting on the side of the interstate in a disabled car. In the Pep Boy world radiator caps unscrew them selves. They are incompetent. If you need your car destroyed Pep Boys...
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Anonymous
Anonymous

Why as the radiator cap removed for an oil change ?Your accusations border on libel without more proof.

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Pep Boys Oil Change
#1068855
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Went in for a oil change with coupon.Had 8a.m. appt. Said it would be no more than 15 to 20 minutes....almost 3 hours later I go to see why so long. They apologized and said they couldn't find the reset button for the oil change light. Didn't charge me but I'll never...
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Anonymous
Anonymous

SO even though they kept you informed AND didnt charge you for the EXTRA labor needed for the job, YOU still felt the need to WHINE about it. GET OVER YOURSELF PRINCESS!!!! It...

neurodoc
neurodoc

Honestly would be better on your engine if you got your oil changed prior to the oil light coming on. Anyways, I would never take my car to Pepboys, ever!

1.8
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Pep Boys Oil Change
I didn't like
  • Long wait and could not do survey online
#1030105
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Letter to Pep Boys... Once upon a time I vowed to never use Pep Boys services again. Hendersonville, TN., had some work done including the replacement of a broken wheel stud. 2 months down the road I have to pull said tire. Remove hub cap...BROKEN STUD IS STILL BROKEN..
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1.9
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Pep Boys Oil Change
#1029166
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Well, this is the firat time o have been very disappointed in the awrvice of pepboys in austell road.I will never fo there foe anything. My son who is an adult woth disability. They claimes they brought him a papee of what neesed to be done. He told them he only wantes...
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Anonymous
Anonymous

You are throwing it all in there aren't you? First disability, now veteran family, can we get minority and you have the makings of a real sob story. Disability had nothing t...

Anonymous
Anonymous

Sorry for all the missed spelled words. But no, my issue has not been resolved and my son still has to pay that 800 dollars he was scamed out of. I am really disappointed in...

1.9
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Pep Boys Oil Change
#1016414
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Just left pepboys I went for an oil change paid 125$ I asked to explain what they did they said well we replaced this and that I told them no one asked me if it could be done then they asked the person who did it then he said he didn't do it so why were they charging...
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Pep Boys Oil Change
#1013495
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Pep Boys Oil Change Review

I had a 1pm appointment to get my oil changed and i arrived a little early. They told me they would get my car in at 1 said fine my car was not done until almost 2pm.
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Pep Boys Oil Change
#983310
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Pep Boys Oil Change Review

Went in for a simple muffler fix and oil change. Knew it was a rotted piece inside the muffler. Was told I needed 3 times the amount of work, for over a thousand dollars.... picked up my car, went to Midas, got it fixed for 200. Never go to Pep Boys unless its something simple like an oil change- if its something else, they'll scam you.
1.9
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Pep Boys Oil Change
#954516
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