Product: Pep Boys Oil Change Clear all filters (0 of 162 reviews match)
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Pep Boys - Disappointed

i made an appointment online, when went to the shop next day they refused to honor that appointment. They said it is not this store who gave the appointment and they too busy. No one should use their online system if it is unreliable to consumers. i guess it is just another way to get customers and choose or reject as they wish.
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Pep Boys Oil Change
#1407367
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Pep Boys - Six plus hour wait

I arrived shortly after 9:00am for an oil change at the bustleton ave location. Geo advised it would be a 2 hour wait. That was 6 hours ago and I am still waiting. After three hours I approached Geo who said it would be another hour or so. Now it is too late to go somewhere else. Pep boys is officially the worst
1.0
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Pep Boys Oil Change
#1327230
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Pep Boys - A few words? destroyed my engine

its a shame... i trusted these guys but they forgot to put fresh oil in the car when i got my oil change. so now i have possible engine damage. Angry
2.2
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Pep Boys Oil Change
#1318961
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Pep Boys - Oil change

My engineer blew because of no oil! I had oil change at Eastgate store, they forgot to put in oil!
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Pep Boys Oil Change
#1287785
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Pep Boys - Oil change

I took my 2005 Nissan Sentra to Pep Boys in Chula Vista Ca, to change the oil they put 5 quarts of oil in my car instead of 3.5 I drove out of there and 2 miles down the road I started smelling burning so I pulled over to check the dipstick and they overfilled it that is so bad for any vehicle you can easily blow a oil gasket .
2.3
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Pep Boys Oil Change
#1228979
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Having an appointment is useless.I made an appointment a day earlier so that my car can be attended right away. I found out that those appointment don’t mean a thing, they just take care of first time basis to people without appointment. You have to wait after with...
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Pep Boys Oil Change
#1197432
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Pep Boys - Car inspection

Took my 2005 Dodge Caravan in for an oil change. I was told my PA inspection sticker was due within 5 days. In order to pass inspection I would have to replace windshield wipers and rear tail light. I told him give me my keys and couldn't get out of there fast enough. I had replaced the windshield wipers 3 weeks ago and there was no defective rear brake light out. I will give them an A+ for trying to rip me off. Took it to an independent mechanic who passed it with flying colors no problem.
1.3
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Pep Boys Oil Change
#1125658
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Pep Boys - Not happy

My complain is i been sitting in the Waiting area over a couple hours foa a oil change and on top of that My car was never brought in For service
1.0
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Pep Boys Oil Change
#1093827
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The store at 2984 Apalachee Parkway refused to honor the $20 off a synethic oil change coupon today.The coupon was valid and current on the Pepboys website. They had just honored it two days before. But today the new manager stated there's a $15 shop fee to use a...
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Witmer26
Witmer26

Yes. The coupon (a different instance as in a new coupon but of the same offer) had been accepted two days before and wasn't set to expire.

Anonymous
Anonymous

Did you happen to read the fine print? A lot of these coupons hope people won't read it as many say "at participating locations only"

1.0
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Pep Boys Oil Change
#1071997
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They are a bad company and should go out of business. They could have gotten my daughter killed waiting on the side of the interstate in a disabled car. In the Pep Boy world radiator caps unscrew them selves. They are incompetent. If you need your car destroyed Pep Boys...
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Anonymous
Anonymous

Why as the radiator cap removed for an oil change ?Your accusations border on libel without more proof.

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Pep Boys Oil Change
#1068855
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