Product: Pep Boys Oil Change Clear all filters (0 of 165 reviews match)
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Pep Boys - Incorrect Oil Change

I took my car to the store in north Lakeland, Florida for an oil & filter change. It's a 2006 Chevy that I've been using Mobil-1 in since it's second oil change. I specifically requested Mobil-1 15,000 mile 5w30 full synthetic oil and was told I could get it. After asking twice more for the 15,000 mile Extended Life oil I was reassured I would get it. When it was all done they put standard Mobil-1 5w30 full synthetic oil only good for about 5,000 miles and charged me accordingly. That and the fact it took 3 hours for an oil change left me disappointed.
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Pep Boys Oil Change
#120399
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arrived @9am for a front end alignment in the course of a 4 hour wait...I ended purchasing 2 tires, oil change & alignment -over$260.00. No problem until I expressed I was unhappy about the wait time, because I was told the time would be substantially shorter....
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Anonymous
republican_bob

I think the problem started when the new ceo took them away from their target business SERVING CARS and brought in minibikes and atvs to boost sales. now they dont have to car...

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Pep Boys Oil Change
#120377
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Went to the Winchester Va PEPBOYS to for a simple oil/filter change.. The service writer said it would only take 45-60 min. When he put the order in front of me to sign I S--t. $40.00 for a oil and filter on a 03 merc. I told him no way, I have a coupon from form for...
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Anonymous
J

As a former employee just be happy that your car was driveable and you managed to get away. Ahhhh the things I\'ve seen :x

Autosniper
Autosniper

I don\'t blame you, they are the worst in the industry for repairing cars.

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Pep Boys Oil Change
#119649
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Pep Boys - I had a oil change done(well at least I thought I did)

I went to a pep boys here in casa grande az(930 E. florence blvd) to have a oil change done,when I pulled up I saw that I was just about the only customer there (1 other person) it took them over 3 hours to change my oil, and when they said it was ready. well it was`nt it was parked outside when I got in the windshield fluid was empty along with other things. when I got home I noticed the oil filter was my old 1. anyways dont go to pep boys-you`ll be sorry
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Pep Boys Oil Change
#119550
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My driver's side windshield wiper stopped working, my interior light was staying on, and I needed an oil change. Normally, I would have looked at it myself, and changed the oil, but being 7 months pregnant, I had my husband take it in. The charged us almost $200...
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Anonymous
New Orleans East

I had R&R to a steering pump because one bolt broke and came out,done at Pep boys. It took them 10 hours to do it and when I got it back only one of the three bolts that held ...

Anonymous
B

she already said she didn\'t take the car in you troll. I can\'t believe people actually come on these little complaint sites to pick on people. E-thugs.

Product
Pep Boys Oil Change
#110526
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