I would recommend to all to stay away from PEP Boys for service. I took my wife's car in for an alignment and inspection.
When we got it back the alternator no longer worked. We took it back and thier immediate responce was there was nothing they did to cause it and it was my problem to deal with. I attemped to contact PEP Boys regional manager and thier consumer line and got no responce from either. Thier regional manager does not return calls and you cannot get his phone number.
Thier consumer line does not answer. They also called me 3 hours after I left thier location to ask me if they had given me someone elses keys. I did not return thier call for an hour and they still had not found them.
This is a fine example of competance.
Monetary Loss: $200.