Product: Pep Boys Manager Clear all filters (3 of 3 reviews match)
Filter by rating
filters
Seller:
Show
State:
Show
City:
Show
Product:
0 comments
1.0
Details
The manager at your location 4311 Montano RD Albuquerque, NM I believe his name is David Colon refused to look at my car after I stated that it was shacking at 55 MPH. They had done a wheel alignment for me several months ago but he refused and blamed the company...
View full review
Author
Location
Albuquerque, New Mexico
Service
Pep Boys Manager
Cons
  • Customer service
Reason of review
Poor customer service
Preferred solution
Let the company propose a solution
Review #1243220 is a subjective opinion of poster.
0 comments

Pep Boys Manager Review

1.0
Details
Store manager named Michael Davis said he didn't speak landscapers language! Before he walked away from me!
View full review
Author
Service
Pep Boys Manager
Reason of review
Poor customer service
Review #1008258 is a subjective opinion of poster.
1 comment
2.5
Details
I told her to go to Pep Boys because it was less than a mile form our residence and they would be able to help. I could not personally go to the store with her. She told me that the people she encountered were extremely nice and they immediately got her car in one...
View full review
Anonymous
#1180749

A month later and I'm still waiting on a call back from Pep Boys. I see a pattern forming here.

Author
Location
Jacksonville, Florida
Service
Pep Boys Manager
Pros
  • Staff
Cons
  • Store manager
Reason of review
Poor customer service
Loss
$24
Preferred solution
Full refund
Tags
  • They Charge To Install
Review #859522 is a subjective opinion of poster.