I took my car to Pep Boys to get 2 new tires put on my car. I started getting talked into "if you purchase 4 tires, we offer a mail-in rebate on the fourth tire". Sounded simple enough and figured what the heck? I really need all new tires anyway and I can remember my sister doing it a few years ago. I paid for my tires and was told to mail my receipt and the form I fill out with all my basic info and mailed it in the same day.
I did this back in June and called 6 weeks later when I hadn't received my rebate back. Right away on the message it says ot could take like 8 weeks to process. Ok, I figured I had to wait just a little bit longer and see if it comes in. Weeks went by and I finally called back and spoke with a rep who was unable to pull up my information, meaning they didn't receive anything.
Really?! First off, why the *** do they not have any of my information when you contact the Pep Boys Mail-in Rebate number?? Doesn't make any sense they would have no ones info to show they did purchase 4 tires! They then proceeded to tell me that their must have been an issue with the postal service. That's funny because I mail out all my bills and online shop and receive everything and my bills get paid!
Just so happens this one thing was misplaced when i made sure everything was correct.
*** Pep Boys !
Product or Service Mentioned: Pep Boys Rebate.