I came to Pep Boys to purchase two tires. First off, the guy had no record of the appointment I made.
Then he informed me that I could only have the new tires mounted on the rear because of some law. That's ridiculus. I went right down the road to another tire chain and got exactly what I wanted (with no hassle and cheaper).
I will absolutely never return to Pep Boys ever, and will wholly encourage friends to avoid them as well. I have had issues in the past with items not being fixed properly and with exhorbanant prices and I will not be back.