I went to Pep Boys for a simple oil change and PA inspection to the location in Bloomfield, Pitt PA last Thursday. I was told the car needed a license light fixed and one new tire. Total price: $251.87. They also tried to upcharge me for four new tires, belt replacement, and a tune-up for another $750. They seemed genuinely pissed when I declined. Ripoff and that's only the beginning. I had the work done because I was going out of town for the weekend and needed the inspection approved.
I drove four hours to my destination and the engine started smoking. I looked under the hood and the cap to the coolant reservoir was off and all of the coolant had boiled off leaving my engine overheated. I refilled the coolant and tightly secured the cap. I took the car back to the same location on Monday. They claimed to have reinspected the car and added a new cap for the radiator...obviously that was the problem...defective cap (right).
Now, my pregnant wife just called me hysterically on the side of the road. The Brand New PepBoys tire just blew out after 400miles of use and nearly caused her to wreck. NEVER AGAIN.
Product or Service Mentioned: Pep Boys Oil Change.