La Place, Louisiana
1 comment

Last Saturday I went to Pep Boys in Metairie, La to replace the water pump, and asked them to also change the belt since they had to remove it to replace the pump.

They charge me 2.5 hours of labor for removing the water pump, 1 hr for draining the radiator, and 1 hr for removing the belt.

They charged me 2 extra hrs worth of labor, and when I complained they said they had to charge me because they had to remove the belt and drain the radiator.

IDIOTS YOU HAVE TO DRAIN AND REMOVE THE BELT TO CHANGE THE WATER PUMP!!!

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Anonymous
#43213

Of course we double bill our customers. We have to because the stock is down and our area directors tell us to do it. They even show us how.

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