Product: Pep Boys Diagnostics Clear all filters (14 of 14 reviews match)
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0 comments
1.0
Details
Store # 1628 Name ELMHURST Address 4802 QUEENS BLVD, WOODSIDE NY 11377 Phone (718) 651-5950 You know those car shops... -Try to make you repair / replace parts even though you don't need to, just to swindle money out of you -Overcharge customers if they are a woman or...
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Author
Location
Queens, New York
Service
Pep Boys Diagnostics
Cons
  • Being lied to
  • Terriable customer service
  • Failure to fix the problem
Reason of review
Pricing issue
Loss
$1100
Preferred solution
Full refund
Review #813393 is a subjective opinion of poster.
0 comments
4.3
Details
I am pleased to share my experience with Pep Boys store 1698 in the Villages Fl.I brought my trailblazer in concerned about a Knocking in the motor,Hoping i was wrong but pretty much knowing my engine was toast..After doing a diagnostics on the vehicle it was...
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Author
Location
The Villages, Florida
Service
Pep Boys Diagnostics
Pros
  • Good service
Reason of review
Good customer service
Review #786384 is a subjective opinion of poster.
2 comments
pep boys are a rip off. they have on their web page that they offer a free check engine light diagnostics and free estimates so you can figure out whats wrong with your car before you spend any money. When I went to the Caldwell,NJ store they said it would cost $51.98...
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Anonymous
#721820

How long have u worked for pep boys? I was willing to pay the $52 but after an hour they wanted an additional $118. Their expertise could not find that the gas cap was loose. ...

Author
Location
Caldwell, New Jersey
Service
Pep Boys Diagnostics
Review #448595 is a subjective opinion of poster.
1 comment
Car bogged down near this Pep Boys. Asked service attendant to please check out what is causing the sluggishness and give me an estimate. Dont believe the vehicle was ever test driven to even experience the problem, almost positive the main symptom of the...
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Anonymous
#653548

To follow up. Catalytic converter needed to be replaced. Pep Boys estimate was $2500 PLUS more if the oxygen sensors were bad. I ended up buying the catalytic converter...

Author
Service
Pep Boys Diagnostics
Loss
$450
Review #404986 is a subjective opinion of poster.
1 comment
I took my chevy malibu 2000 to pep boys(red lion and blvd,phila,pa) last week cuz there was smth wrong with the fan,the car overheated. the guy infront charged me 54 $ for the diagnostics, and the next day when i called to find out if they found an issue, i was told...
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Anonymous
#647935

They diagnosed the car but couldnt fix it and they told u that, they even referred you to a competitor. you walked out with only a $154 charge. consider urself lucky

Author
Location
Philadelphia, Pennsylvania
Service
Pep Boys Diagnostics
Loss
$154
Review #401909 is a subjective opinion of poster.
0 comments
I work with a Chemist that is not car savvy so when he applied the brakes and heard a noise like anti lock brakes were working he took his vehicle to the local pep boys. They told him diagnostic test will tell them what the problem was. They determined it was the...
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Author
Location
Bernhards Bay, New York
Service
Pep Boys Diagnostics
Loss
$1200
Review #368363 is a subjective opinion of poster.
1 comment
I have a Kiwi BlueTooth OBDII Diagnostic tool which tells me live fault codes. It faulted No.6 Cylinder Misfire P0306. I've got many years of knowledge with auto and aircraft maintenance...I troubleshot the situation and found the ignition system working...
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Anonymous
#578569

They have since changed there whole diag system but the way it used to work an "engine diag" was $90 and told you exactly what was wrong or just a compression test is roughly ...

Author
Location
New York, New York
Service
Pep Boys Diagnostics
Review #340747 is a subjective opinion of poster.
1 comment
after a detailed diagnostics from Nissan Sheehy, I wanted to see if I could save money with an alternative opinion. lured to Pepboy's Tv ad offering free diagnostic, it was just an initial plug in to see the code for the lit service engine sign. The so called...
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Anonymous
#520856

to follow up the horse riding experience..I took the Truck back to Sheehy and they found that the new Nissan tank was full of dirt choking the fuel tank, but not enough to sta...

Author
Location
Baltimore, Maryland
Service
Pep Boys Diagnostics
Review #327037 is a subjective opinion of poster.
0 comments
Apparently because of a bad fuel pump I took my car to Pep Boys in Naperville, IL. After paying for diagnostics they told me it could be either the fuel pump or the sensor for the pump. For replacing the sensor and the labor they were going to charge me $840. Before I...
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Author
Location
Streamwood, Illinois
Service
Pep Boys Diagnostics
Review #322892 is a subjective opinion of poster.
2 comments
Went into the Pep Boys in Toms River NJ for an alignment and check engine light. I had already pulled the code from the computer for the check engine light. They charged me $80.00 for diagnostics when I already told them what the code was.I arrived at 0830 am and had 1...
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Anonymous
#257849

even worse, now my engine light is back on two days later.after $380 the problem is still not fixed.I took it back to them this weekend and after a few more hours they decided...

Author
Location
Bayville, New Jersey
Service
Pep Boys Diagnostics
Review #223849 is a subjective opinion of poster.