Houston, Texas
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I schedule an appointment on 4/13 for set of tires to be installed on 4/14 @12 pm.First of I chose this location because the website stated that 4 where in stock.

Drop my vehicle off at 8 am for my noon appointment, at 2 pm they informed me that all tires weren't in stock. I called customer service and they pretty much just put the blame on the location. MAD AS ***!!

THEY WILL NEVER GET THE OPPORTUNITY TO EARN MY BUSINESS EVER!!My on fault, should have did the research and taken heed to the 1000's of complaints.

Review about: Tires.

Review #829961 is a subjective opinion of a user.

1.6
Website
Customer service
Diversity of Products or Services
Discounts and Special Offers
Staff
Reliability
Turnaround Time
PRODUCT OR SERVICE Pep Boys Customer Care
Reason of Review / Monetary Loss Poor customer service / Not specified
Preferred solution Not specified

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