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1.6
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Customer service
Discounts and Special Offers
Diversity of Products or Services
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I schedule an appointment on 4/13 for set of tires to be installed on 4/14 @12 pm. First of I chose this location because the website stated that 4 where in stock.

Drop my vehicle off at 8 am for my noon appointment, at 2 pm they informed me that all tires weren't in stock. I called customer service and they pretty much just put the blame on the location. MAD AS ***!!

THEY WILL NEVER GET THE OPPORTUNITY TO EARN MY BUSINESS EVER!! My on fault, should have did the research and taken heed to the 1000's of complaints.

Product or Service Mentioned: Pep Boys Customer Care.

Reason of review: Poor customer service.

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