Pep Boys Customer Care Review from Houston, Texas

I schedule an appointment on 4/13 for set of tires to be installed on 4/14 @12 pm.First of I chose this location because the website stated that 4 where in stock.

Drop my vehicle off at 8 am for my noon appointment, at 2 pm they informed me that all tires weren't in stock. I called customer service and they pretty much just put the blame on the location. MAD AS ***!!

THEY WILL NEVER GET THE OPPORTUNITY TO EARN MY BUSINESS EVER!!My on fault, should have did the research and taken heed to the 1000's of complaints.

This review is a subjective opinion of a user.
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Customer service
Diversity of Products or Services
Turnaround Time
Discounts and Special Offers

Reason of review:
Poor customer service
Product or service
Review category
Service Centers and Repairs
review #829961 by

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