Product: Pep Boys Customer Care Clear all filters (0 of 47 reviews match)
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Your employees at Caguas PR 00725 are gross they have no manners They do not on their vocabulary good mornings thank you can I help you is not on their vocabulary treatment is worst. I hope I don’t have to comeback
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Anonymous
Durpa

No because MOST customers give you a sarcastic response when you greet them. you say “good morning” they say “what’s so damn good about it”. Thank you gets you “why are you th...

Anonymous
Rach

Are you kidding anonymous? I bet you work for these clowns. Its is called customer service and it is what brings people back.Get a clue .

1.2
Caguas, Caguas
Product
Pep Boys Customer Care
#1241852
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Pep Boys - *** boys steal your keys

My original Nissan key was taken off of my key ring and replaced with another programmed key. Now I have to do a police report because somebody that works at the Pepboys located at 1300 North Expressway Griffin Ga. One of their *** employees was planning to steal my car or they lost my key and kept silent about it.
1.0
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Advertised vs Delivered
Customer service
Discounts and Special Offers
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
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Product or Service Quality
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Pep Boys Customer Care
#1201788
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Called made an appointment for the Glenolden store, phones has been sent over to the Brookhaven store.but no one had mention that so I went to Glenolden and they are closed down, under repair. When I called the number I called yesterday and ask why I am here if you are...
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Pep Boys Customer Care
#1106412
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Pep Boys - Never again

Had a apintmemt. The pet boy employe told me still 1.5 hrs .left came back in two and still wated another 3 hrs never again. 4.5 hrs. Est. Time 45 min
Product
Pep Boys Customer Care
#1085724
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Yes, I was at Store 167 for a Warranty wheel alignment.I made a scheduled appointment via online on Saturday for a 9:am Appointment on Sunday, 07-23-2017. I arrived at the store at 8.50am. At 9:am the maint. Supervisor said it will be 45 to hour before my car is...
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1.5
Product
Pep Boys Customer Care
I liked
  • Various auto products and parts
I didn't like
  • Low priority for warranty maintenance service
  • Customer service
  • Poor service provided
#1078176
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I went to a local pep boys and was given first a run around and then issue a fed ex from to return the item for free. Because of the item not being wrapped the same way from the company I had to pay extra for the return. I have tracked that the item was received. Now...
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Anonymous
Anonymous

Its not Pep Boys mistake( no I do not work for them). You ordered on line, you read the description for the order on line, you made the mistake, not them. Yes, most retail p...

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Pep Boys Customer Care
#1071539
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I have done business with Pep Boys in the past. Bought a battery last year, and the first one they were going to install was cracked and leaking. I refused it! They then brought one out from the back, not the one I ordered, but needed one and had it installed. Today I...
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Anonymous
Anonymous

nope sounds like you got a *** alternator for 300$

Product
Pep Boys Customer Care
#1057351
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took my car to pep boys automotive and could not get any information about my car all I got was the run around from carlos the person over automotive and all the store assitaints never have I taken my car some place and got this kind of service I will never use pep...
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Anonymous
Anonymous

Every time I see these people who can't even spell it makes me wonder if they understand what happened.

1.0
Product
Pep Boys Customer Care
I didn't like
  • Terriable customer service
  • So disappointed with this company
  • Customer service
#1039495
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Had to call three or four times to get the order correct (4 hours of my time!) they kept changing their mind making mistakes finally issued a gift card but you never came waited picking up parts for the gift card messed up my schedule with my mechanic only half the...
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Pep Boys Customer Care
#1004158
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WONDERFUL CUSTOMER SERVICE My husband and I have been to this Pep Boys several times and have nothing but wonderful customer service every time. We bought our tires, had our breaks done and bought a battery that we took back a year later because we couldn't get it to...
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5.0
Product
Pep Boys Customer Care
#997493
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