I took my van 2 weeks ago for low cooling and I told the rep that I needed to have freon added on. He insisted on a leak check first and charged $35 to check.
When I came back home the rep called and said that van needed complete A/c charge and NO leak was detected. They asked me to come back in aweek for recheck. They called me again to state that Evaporator core, expansion valve and new evaporator was needed at a cost of approx $800. Why was not the leak detected the first time?
After paying $200 for a full charge, now Pep want $800 to fix. Please refund my $200 immediately. Pep boys is misleading and falsifying the information.
Your people lack honesty and straightforwardness with customers.
A. Apte Ph 714-328-6882