Product: Pep Boys Cashier Clear all filters (2 of 2 reviews match)
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Pep Boys - Why I shop online

Brick and Mortar stores wonder why they are loosing business to online retailers such as Amazon. Today I went to return some 75-90 sae oil. I had the 2 items in the sack and after a long wait (they are always understaffed and slow) The cashier asks me what I want to do, I had my receipt right there and was not purchasing anything else. So I told him that it was a return. It took him 3 tries to put my information into the computer and when he asked for my email address I had to show him where the @ symbol was on the keyboard. What should have taken a few minutes took close to 15. All I could think of was how much more pleasant online shopping is.
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Author
Service
Pep Boys Cashier
Reason of review
Poor customer service
Review #1044185 is a subjective opinion of poster.
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2.8
Details
So I decided to do business at pepboys this time after receiving a coupon for 15$ off when you by 5qt motor oil and a oil filter. Went up to the cash register and all I asked was, does this coupon work for these? At an uproar, the cashier was practically shouting at my...
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Author
Location
Lakewood Township, New Jersey
Service
Pep Boys Cashier
Cons
  • His atittude
Reason of review
Poor customer service
Review #868489 is a subjective opinion of poster.