Product: Pep Boys Car Repair Clear all filters (52 of 52 reviews match)
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On April 15th of this year 2017, I took my 2002 trailblazer to Pep Boys because the Abs light came on and needed for them to do a diagnostic on what could have caused it! They literally broke the computer on the truck and kept my truck for a whole week and charged me...
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Pep Boys Car Repair
#1067319
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Noticed green fluid running down the driveway. Back to PEP Boys(near Costco).. "Your waterpump went out. It will be $689 for a new waterpump and timing belt" How the *** does a waterpump go out in 4 miles? BTW, $545 of the charges are labor. What a SCAM! Stay Clear of...
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Pep Boys Car Repair
#1051754
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My car broke down near a pep boys. I had it towed there and figure, that I would let them work on it. When I was told that my car the needed $3000.00 worth of work. I went into shock. Mechanic there offered to take the car off my hands for $1,000.00 dollars. SMH. The...
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Pep Boys Car Repair
I didn't like
  • Highly irritaded
#1047865
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Pep Boys Car Repair Review

#914138
DO NOT TAKE YOUR CAR TO PEP BOYS. THEY CHARGED ME $700 ONLY FOR MY CAR TO DIE AGAIN RIGHT AFTER I GOT IT FROM THEM. WHEN I BROUGHT IT BACK THEY SAID IT WAS A COMPLETELY DIFFERENT PROBLEM AND WANTED TO CHARGE ME 1500 THEY SAID THEY DIDNT FIND THE PROBLEM ORIGINAL BECAUSE MASTER TECH WSSNT WORKING THE DAY I BROUGHT IT IN.THE SUCK
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Pep Boys Car Repair Review

#869624
Took my car in for a simple radiator flush. NEVER had a problem. NOW I can't drive a block? NEVER WILL I GO BACK TO THIS BUSINESS!! LIARS!!!
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Pep Boys Car Repair Review

#863876
They replaced a water pump and insisted that I replace a new radiator. When I went to the pick up the car there was oil and grease over one of the fenders. We opened the hood and the alternator belt was loose and bouncing up and down. When I got the car home I found 3 bolts missing. They offered a free oil change as a peace offering. I will never visit Pep boys again.
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Pep Boys Car Repair Review

#862665
5.0
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Just got my 1999 Cadillac back from pep boys in Stratford nj. Their professional staff kept me updated along the way while waiting for parts and diagnosing the problem. Work was done professionally and in a timely manner. They took the time to explain the issues the car had and explain the bill. A big thank you goes out to Mike, James, Ryan and the boys. I'm glad to have it back and done right.
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Horrible experience at a Pep Boys Fairless Hills, PA. When I checked in at the service desk, I told the technician my car battery went dead twice in the past week, the second time being after it was charged overnight. He took notes, and asked if there was anything else.
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Anonymous
Anonymous

At pep boys they don't care about customers. They only care about there daily sales numbers. Does not matter how it comes.

1.0
Product
Pep Boys Car Repair
I didn't like
  • Irresponsible
#1029076
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It was my ex wifes car who knows nothing about a car,after complaining i looked to see what happened.When she returned it they said oversight ?????????? they would repair it,i checked NOTHING repaired.I did it myself,people need to be aware of this place especially...
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Anonymous
Smitty

In my experience, anything having to do with any of my ex-wives doesn't turn out well.Sorry you had trouble with the vendor. They may well be lousy but I think in my superstit...

1.0
Product
Pep Boys Car Repair
I didn't like
  • Service ripoff
#1028368
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I having been using PepBoys to repair my cars for years they always fix my cars right ! But this time they did a " Botched up job " they damage my Engine in my Cadillac Deville ! V8 279 4.6 with aluminum heads ! I took my car to them because my car ran Hot ! I turn my...
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Pep Boys Car Repair
I didn't like
  • I did not like
#1026332
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Couple of years ago brought my 1996 Ford Ranger to Pep Boys to repair windshield wipers that were not working. $356. later, Pep Boys said they were repaired and I left for home. Tried the wipers and they still did not operate. Took the truck back to Pep Boys and...
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Anonymous
Randy Wahoske

Totally unsatisfied with Pep Boys service. Wrote a consumer alert and expected a Pep Boy's representative to contact for some level of resolution. I guess I was not surprise...

2.4
Product
Pep Boys Car Repair
#1015486
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Pep Boys - Poor Service ISSUE NOT RESOLVED Feb 16, 2017 Location: 26030 I-45, Spring Texas Regional Manager:Nick Burger 713-805-8659 I have traditionally found Pep Boys to be a helpful resource when it comes to maintenance. This past 5 weeks ending February 15, 2017 I...
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1.2
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Pep Boys Car Repair
#1009926
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And as i looked today parts were missing so i went witg my paperwork and the tech called me a lie about parts missing off my lexus.. i spent 408.26 to fix my car and got the worst kind of customer service ever.. they called the cops on me for wanting my car fix right...
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1.0
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Pep Boys Car Repair
#1007077
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Went to Pep Boys at 701 Rt 440 Jersey City to change my front break pads. First visit seemed ok, they told me that the rotors needed to be machined for optimal break pad contact. I went back next week for 30k waranty maintenance thats when fishy stuff happened....
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h.kitchener
h.kitchener

The problem with having these chain companies like Pep Boys do auto repair work is that you never know who is doing the work or even if the work they suggest needs doing. The ...

1.0
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Pep Boys Car Repair
#985813
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