Product: Pep Boys Car Repair Clear all filters (0 of 69 reviews match)
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Pep Boys - I feel i got ripped off
Got tires for my car they said I had to replace front hub bearings because it would wear the tires out.they replaced them and the tires also did oil change.after repairs I found a shake in car I could not drive car I turned around and told them . next day they did not...
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1.0
Product
Pep Boys Car Repair
#1168561
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Resolved
Finally got a call back from someone after filing an online complaint and its the same as before, just another manager ignoring responsibility. Do not do business with this place. They broke my vehicle, showed me proof they broke it, and then tried to hide the proof....
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1.0
Product
Pep Boys Car Repair
I didn't like
  • Lies and covering up the crime
#1152827
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Call for a tow took about an hour said it would cost $24.00 for the tow plus ant work; good so far.Gave the front desk the valet key, signed for work to be put on a computer diagnostic... Left. Walked home... Got a call that they need the remote... Walked back (22 Min....
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Anonymous
Mernie Austria

I have been looking for some new articles to check out! and this gave me great information.

Anonymous
Pabl9

They have waiting for 2 hours my car to be towed and called me to say that they cat towed ...never again will use their services .:(

1.5
Product
Pep Boys Car Repair
#1146457
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00 AM today 11/20/17 to reprogram my tire sensor at Pep Boys Brooklyn 354 4th Ave Brooklyn, NY 11215. When I arrived, I was apologized and notified that the reprogramming machine was damaged. I was a little angry, but the guy called another store 2015 Utica Ave....
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Anonymous
William

This is a complaint website.It is not for apple polishing or free advertising.Tell us about someone who ripped you off or hurt your wife's feelings.

5.0
Product
Pep Boys Car Repair
I liked
  • Inventory
  • Good service
  • Comfortable waiting room
#1135384
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I went to Pep Boys to get a flat tire repair, I dropped my car off before 2:00pm and they told me that it would will be ready around 3:00pm and I came back after 3:00pm and found out that they didn't touch my car and it wasn't even assigned to any technician. I asked...
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1.0
Product
Pep Boys Car Repair
#1134681
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This complaint is to document the very poor service and criminal negligence I was subjected to at the PepBoys service center located at 800 N Military Trail, West Palm Beach, FL. On 10/26/17, I went to PepBoys to get my brake pads replaced. At that time, I explicitly...
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1.2
Product
Pep Boys Car Repair
#1126615
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On 7.29.17 I had $726.09 in work on my 2001 Nissan Sentra done at the Redlands Blvd Pep Boys in Redlands, CA. The car was not running properly after the work was done, so I took the car to another shop for a inspection. I was ripped off by the Pep Boys Techs at this...
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Anonymous
LM

Did they ever call you, email you or send you a check?

Product
Pep Boys Car Repair
I liked
  • Prices
I didn't like
  • Lie about the work needed
  • Failure to be clear to customer
  • Illegal actions
#1120878
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Pep Boys - $500 serpentine belt
I asked Pep Boys how much it would cost to have one put on my truck they quoted me $500. They knew I was out of town and that we were headed headed to Texas. Come on $500 for a serpentine belt if that's not price gouging what is? Needless to say we call O'Reilly Who...
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Anonymous
Walk-In

So you got the belt for $25 and mobile mechanic installed it for free? A MOBILE MECHANIC FOR FREE? And thats how Americs should be? Wtf...$500 serpentine belt replacement seem...

Anonymous
Anonymous

"lightweight overheating"thought i was familiar with common automotive terms...never heard of that

1.0
Product
Pep Boys Car Repair
#1097636
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I made 4 trips to pep boys in Dover De. during the week of Aug.14-18 2017. My first trip 4 hrs. before they tell me what is the matter with my vehicle. They then tell me that they will need to order the parts for my car. I return the following day and wait 6 hours as...
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1.4
Product
Pep Boys Car Repair
#1091449
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I had maintenance performed on my car and it required writing two checks. I have more than enough in the account to cover the checks but the second check will not go through and is returning 'declined'. What do the business and I do? I am assuming it is a security...
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4.8
Product
Pep Boys Car Repair
I liked
  • Good service
  • Staff were knowledgable
I didn't like
  • Waiting room
#1090171
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