Product: Pep Boys Car Repair Clear all filters (59 of 59 reviews match)
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I had maintenance performed on my car and it required writing two checks. I have more than enough in the account to cover the checks but the second check will not go through and is returning 'declined'. What do the business and I do? I am assuming it is a security...
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4.8
Product
Pep Boys Car Repair
I liked
  • Good service
  • Staff were knowledgable
I didn't like
  • Waiting room
#1090171
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I brought my car in for an air conditioning check almost a month ago. Despite the fact that I had made an early appointment two walk-ins were accomodated before me. Two hours later, after a cursory ac inspection, I was presented with an estimate near $800, which...
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1.0
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Pep Boys Car Repair
#1085435
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I took my car here back in march because my car broke down on the highway, they told me it was my fuel pump and fixed it for me by the next day for around 500/600 dollars...4 months later my car broke down again with the exact same issue. I still was under warranty so...
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1.5
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Pep Boys Car Repair
#1081446
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I placed an order on line for hub assembly, rotors and pads for my vehicle.When I completed the transaction on line it stated all parts were in stock. I found out later this is not true on any of their orders. It means they have it in the area but it may not be in the...
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2.2
Product
Pep Boys Car Repair
#1081353
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Had the left front wheel bearing replaced on my 1999 Toyota Corolla. 6 months later and less than 10,000 miles. (it's my work car for field service), familiar grinding , airplane taking off noise from left front wheel well. Yup ... wheel bearing again. Pep Boys...
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1.7
Product
Pep Boys Car Repair
I didn't like
  • Poor work
#1080909
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AC was out, they charged excessively for it, said the fuel pump was broken, which was ridiculous, so they took that charge off. Foolishly I paid their excessive charge of over $1,000. Fool me once. Two days later car was overeating when idling. They wanted $2,700 for...
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Pep Boys Car Repair
#1077591
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Pep Boys - Horrible Experience

They told me my air conditioner had a small leak. $99 to fix. $700 later and it still doesn't work. They kept it for three days and kept naming different parts that were messed up. Called it a "catastrophic event". Got the district manager involved. He was a *** as well. HORRIBLE PEOPLE. LIARS. THEIVES.
1.0
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Product
Pep Boys Car Repair
#1074942
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On April 15th of this year 2017, I took my 2002 trailblazer to Pep Boys because the Abs light came on and needed for them to do a diagnostic on what could have caused it! They literally broke the computer on the truck and kept my truck for a whole week and charged me...
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Pep Boys Car Repair
#1067319
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Pep Boys - Car in worse condition.

I took my car for a fluid diagnostic check, checking for fluid leak. There was a leak coming out of the water pump. I paid over 1,000 for the part and labor. The next morning all the antifreeze from reservoir was gone.
Product
Pep Boys Car Repair
#1063017
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Noticed green fluid running down the driveway. Back to PEP Boys(near Costco).. "Your waterpump went out. It will be $689 for a new waterpump and timing belt" How the *** does a waterpump go out in 4 miles? BTW, $545 of the charges are labor. What a SCAM! Stay Clear of...
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Product
Pep Boys Car Repair
#1051754
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