Manufacturer: Pep Boys Category: Repair Clear all filters (45 of 45 reviews match)
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I having been using PepBoys to repair my cars for years they always fix my cars right ! But this time they did a " Botched up job " they damage my Engine in my Cadillac Deville ! V8 279 4.6 with aluminum heads ! I took my car to them because my car ran Hot ! I turn my...
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Pep Boys Car Repair
I didn't like
  • I did not like
#1026332
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Pep Boys - Poor Service ISSUE NOT RESOLVED Feb 16, 2017 Location: 26030 I-45, Spring Texas Regional Manager:Nick Burger 713-805-8659 I have traditionally found Pep Boys to be a helpful resource when it comes to maintenance. This past 5 weeks ending February 15, 2017 I...
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1.2
Product
Pep Boys Car Repair
#1009926
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And as i looked today parts were missing so i went witg my paperwork and the tech called me a lie about parts missing off my lexus.. i spent 408.26 to fix my car and got the worst kind of customer service ever.. they called the cops on me for wanting my car fix right...
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1.0
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Pep Boys Car Repair
#1007077
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Pep Boys Car Repair Review

#914138
DO NOT TAKE YOUR CAR TO PEP BOYS. THEY CHARGED ME $700 ONLY FOR MY CAR TO DIE AGAIN RIGHT AFTER I GOT IT FROM THEM. WHEN I BROUGHT IT BACK THEY SAID IT WAS A COMPLETELY DIFFERENT PROBLEM AND WANTED TO CHARGE ME 1500 THEY SAID THEY DIDNT FIND THE PROBLEM ORIGINAL BECAUSE MASTER TECH WSSNT WORKING THE DAY I BROUGHT IT IN.THE SUCK
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Pep Boys Car Repair Review

#869624
Took my car in for a simple radiator flush. NEVER had a problem. NOW I can't drive a block? NEVER WILL I GO BACK TO THIS BUSINESS!! LIARS!!!
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Pep Boys Car Repair Review

#863876
They replaced a water pump and insisted that I replace a new radiator. When I went to the pick up the car there was oil and grease over one of the fenders. We opened the hood and the alternator belt was loose and bouncing up and down. When I got the car home I found 3 bolts missing. They offered a free oil change as a peace offering. I will never visit Pep boys again.
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Pep Boys Car Repair Review

#862665
5.0
Just got my 1999 Cadillac back from pep boys in Stratford nj. Their professional staff kept me updated along the way while waiting for parts and diagnosing the problem. Work was done professionally and in a timely manner. They took the time to explain the issues the car had and explain the bill. A big thank you goes out to Mike, James, Ryan and the boys. I'm glad to have it back and done right.
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Went to Pep Boys at 701 Rt 440 Jersey City to change my front break pads. First visit seemed ok, they told me that the rotors needed to be machined for optimal break pad contact. I went back next week for 30k waranty maintenance thats when fishy stuff happened....
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h.kitchener
h.kitchener

The problem with having these chain companies like Pep Boys do auto repair work is that you never know who is doing the work or even if the work they suggest needs doing. The ...

1.0
Product
Pep Boys Car Repair
#985813
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Got new tires put on and their alignment machine was broken.Told me they would call me as soon as it was fixed. Three weeks later, I still had not received a call telling me to come back, that the machine was fixed. I dropped in and the alignment machine was fixed. Why...
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1.7
Product
Pep Boys Car Repair
#985298
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this place sucks dont bring your car there unless its like the end of the world really they have a tv so u can get lost in the waiting time as you wait i waited 90 mis just to have the engine light checked and then said i had to go and the manger of the store was like...
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2.8
Product
Pep Boys Car Repair
I didn't like
  • No one cares how long you wait for a 3 min check enging light
#973213
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Needless to say, 4 months later my car is still sitting in the yard and i have been getting a ride to work with a co-worker. I will be the first to admit, the timing belt was ancient. The original on the car in fact. but there is only about 52,000 miles on this kia...
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Pep Boys Car Repair
#942512
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Pep Boys on Military Highway in Norfolk is the worst. I took my car in for simple brake pads and resurfacing of rotors. They quoted me $517! Are you crazy? I googled brake service and repair in Norfolk and got a number for Big ALS less than 2 miles away. They quoted me...
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Pep Boys Car Repair
#938937
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had my vw bug towed to PepBoys Oceanside (Plaza) for a broken heater hose connector after they replaced it said the car was over heating, strange because I had a new radiator with hoses installed 30 days ago, they came back and admitted three times that they miss...
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Pep Boys Car Repair
#935143
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Had a good idea of what was wrong with my 2002 Toyota Camry suspension. Thumping noise rear passenger side. Common problem on Camry caused by sway bar bushings going bad. Talked with the service advisor about it. Pep Boys did a courtesy check and found what the...
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2.7
Product
Pep Boys Car Repair
#925401
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