Manufacturer: Pep Boys Category: Repair Clear all filters (45 of 45 reviews match)
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I brought my car in for an air conditioning check almost a month ago. Despite the fact that I had made an early appointment two walk-ins were accomodated before me. Two hours later, after a cursory ac inspection, I was presented with an estimate near $800, which...
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1.0
Product
Pep Boys Car Repair
#1085435
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I took my car here back in march because my car broke down on the highway, they told me it was my fuel pump and fixed it for me by the next day for around 500/600 dollars...4 months later my car broke down again with the exact same issue. I still was under warranty so...
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1.5
Product
Pep Boys Car Repair
#1081446
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I placed an order on line for hub assembly, rotors and pads for my vehicle.When I completed the transaction on line it stated all parts were in stock. I found out later this is not true on any of their orders. It means they have it in the area but it may not be in the...
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2.2
Product
Pep Boys Car Repair
#1081353
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Pep Boys - Horrible Experience

#1074942
1.0
They told me my air conditioner had a small leak. $99 to fix. $700 later and it still doesn't work. They kept it for three days and kept naming different parts that were messed up. Called it a "catastrophic event". Got the district manager involved. He was a *** as well. HORRIBLE PEOPLE. LIARS. THEIVES.
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Pep Boys - Car in worse condition.

#1063017
I took my car for a fluid diagnostic check, checking for fluid leak. There was a leak coming out of the water pump. I paid over 1,000 for the part and labor. The next morning all the antifreeze from reservoir was gone.
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Pep Boys Car Repair Review

#997961
5.0
I was away and my wife's tire sensor was lit up. She called me and I told her Nicole who use to be with Sts had moved to pep boys in Elmont store number 180. Though it was late and close to closing she fixed the leak in a timely and respectful way. We will definetky return to pep boys do to the consideration and work done with.Nicole's help
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Pep Boys Car Repair Review

#995552
1.3
Just spent over 1.500 at pepboys harligen, put my car in for not starting. They did everthing to it except fix starter, put a battery in I didn't need, put in relay switch I didn't need. Charged me 626.00 and car still didn't start. So they tap the starter got it started for me and took my money. And sent me on my way. I will never go back to Pep boys again.
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Had the left front wheel bearing replaced on my 1999 Toyota Corolla. 6 months later and less than 10,000 miles. (it's my work car for field service), familiar grinding , airplane taking off noise from left front wheel well. Yup ... wheel bearing again. Pep Boys...
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1.7
Product
Pep Boys Car Repair
I didn't like
  • Poor work
#1080909
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AC was out, they charged excessively for it, said the fuel pump was broken, which was ridiculous, so they took that charge off. Foolishly I paid their excessive charge of over $1,000. Fool me once. Two days later car was overeating when idling. They wanted $2,700 for...
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Pep Boys Car Repair
#1077591
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On April 15th of this year 2017, I took my 2002 trailblazer to Pep Boys because the Abs light came on and needed for them to do a diagnostic on what could have caused it! They literally broke the computer on the truck and kept my truck for a whole week and charged me...
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Pep Boys Car Repair
#1067319
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Noticed green fluid running down the driveway. Back to PEP Boys(near Costco).. "Your waterpump went out. It will be $689 for a new waterpump and timing belt" How the *** does a waterpump go out in 4 miles? BTW, $545 of the charges are labor. What a SCAM! Stay Clear of...
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Pep Boys Car Repair
#1051754
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My car broke down near a pep boys. I had it towed there and figure, that I would let them work on it. When I was told that my car the needed $3000.00 worth of work. I went into shock. Mechanic there offered to take the car off my hands for $1,000.00 dollars. SMH. The...
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Product
Pep Boys Car Repair
I didn't like
  • Highly irritaded
#1047865
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Horrible experience at a Pep Boys Fairless Hills, PA. When I checked in at the service desk, I told the technician my car battery went dead twice in the past week, the second time being after it was charged overnight. He took notes, and asked if there was anything else.
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Anonymous
Anonymous

At pep boys they don't care about customers. They only care about there daily sales numbers. Does not matter how it comes.

1.0
Product
Pep Boys Car Repair
I didn't like
  • Irresponsible
#1029076
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It was my ex wifes car who knows nothing about a car,after complaining i looked to see what happened.When she returned it they said oversight ?????????? they would repair it,i checked NOTHING repaired.I did it myself,people need to be aware of this place especially...
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Anonymous
Smitty

In my experience, anything having to do with any of my ex-wives doesn't turn out well.Sorry you had trouble with the vendor. They may well be lousy but I think in my superstit...

1.0
Product
Pep Boys Car Repair
I didn't like
  • Service ripoff
#1028368
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