Manufacturer: Pep Boys Category: Repair Clear all filters (35 of 35 reviews match)
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Horrible experience at a Pep Boys Fairless Hills, PA. When I checked in at the service desk, I told the technician my car battery went dead twice in the past week, the second time being after it was charged overnight. He took notes, and asked if there was anything else.
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Anonymous

Anonymous At pep boys they don't care about customers. They only care about there daily sales numbers. Does not matter how it comes.

It was my ex wifes car who knows nothing about a car,after complaining i looked to see what happened.When she returned it they said oversight ?????????? they would repair it,i checked NOTHING repaired.I did it myself,people need to be aware of this place especially...
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Anonymous

Smitty In my experience, anything having to do with any of my ex-wives doesn't turn out well.Sorry you had trouble with the vendor. They may well be lousy but I think in my superstit...

1.0
I didn't like
  • Service ripoff
#1028368
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I having been using PepBoys to repair my cars for years they always fix my cars right ! But this time they did a " Botched up job " they damage my Engine in my Cadillac Deville ! V8 279 4.6 with aluminum heads ! I took my car to them because my car ran Hot ! I turn my...
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I didn't like
  • I did not like
#1026332
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Pep Boys Car Repair Review

#997961
5.0
I was away and my wife's tire sensor was lit up. She called me and I told her Nicole who use to be with Sts had moved to pep boys in Elmont store number 180. Though it was late and close to closing she fixed the leak in a timely and respectful way. We will definetky return to pep boys do to the consideration and work done with.Nicole's help
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Pep Boys Car Repair Review

#995552
1.3
Just spent over 1.500 at pepboys harligen, put my car in for not starting. They did everthing to it except fix starter, put a battery in I didn't need, put in relay switch I didn't need. Charged me 626.00 and car still didn't start. So they tap the starter got it started for me and took my money. And sent me on my way. I will never go back to Pep boys again.
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Pep Boys Car Repair Review

#914138
DO NOT TAKE YOUR CAR TO PEP BOYS. THEY CHARGED ME $700 ONLY FOR MY CAR TO DIE AGAIN RIGHT AFTER I GOT IT FROM THEM. WHEN I BROUGHT IT BACK THEY SAID IT WAS A COMPLETELY DIFFERENT PROBLEM AND WANTED TO CHARGE ME 1500 THEY SAID THEY DIDNT FIND THE PROBLEM ORIGINAL BECAUSE MASTER TECH WSSNT WORKING THE DAY I BROUGHT IT IN.THE SUCK
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Pep Boys Car Repair Review

#869624
Took my car in for a simple radiator flush. NEVER had a problem. NOW I can't drive a block? NEVER WILL I GO BACK TO THIS BUSINESS!! LIARS!!!
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Pep Boys - Poor Service ISSUE NOT RESOLVED Feb 16, 2017 Location: 26030 I-45, Spring Texas Regional Manager:Nick Burger 713-805-8659 I have traditionally found Pep Boys to be a helpful resource when it comes to maintenance. This past 5 weeks ending February 15, 2017 I...
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And as i looked today parts were missing so i went witg my paperwork and the tech called me a lie about parts missing off my lexus.. i spent 408.26 to fix my car and got the worst kind of customer service ever.. they called the cops on me for wanting my car fix right...
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1.0
#1007077
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Went to Pep Boys at 701 Rt 440 Jersey City to change my front break pads. First visit seemed ok, they told me that the rotors needed to be machined for optimal break pad contact. I went back next week for 30k waranty maintenance thats when fishy stuff happened....
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h.kitchener

h.kitchener The problem with having these chain companies like Pep Boys do auto repair work is that you never know who is doing the work or even if the work they suggest needs doing. The ...

1.0
#985813
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Got new tires put on and their alignment machine was broken.Told me they would call me as soon as it was fixed. Three weeks later, I still had not received a call telling me to come back, that the machine was fixed. I dropped in and the alignment machine was fixed. Why...
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this place sucks dont bring your car there unless its like the end of the world really they have a tv so u can get lost in the waiting time as you wait i waited 90 mis just to have the engine light checked and then said i had to go and the manger of the store was like...
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2.8
I didn't like
  • No one cares how long you wait for a 3 min check enging light
#973213
Reply to reviews

Needless to say, 4 months later my car is still sitting in the yard and i have been getting a ride to work with a co-worker. I will be the first to admit, the timing belt was ancient. The original on the car in fact. but there is only about 52,000 miles on this kia...
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Pep Boys on Military Highway in Norfolk is the worst. I took my car in for simple brake pads and resurfacing of rotors. They quoted me $517! Are you crazy? I googled brake service and repair in Norfolk and got a number for Big ALS less than 2 miles away. They quoted me...
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