Product: Pep Boys Car Repair Clear all filters (0 of 59 reviews match)
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I went into a local Pep Boys in PA to get a tune up for an upcoming road trip. The clerk was nice and helpful walking me through the steps and showing me screens from his search for my cars info. Tells me that the plugs are $14.47 a piece (X4= 57.88) and the labor is...
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ArtisticGecko
ArtisticGecko

I understand your frustration. Yes I do work for Pep Boys and let me try and explain how flat rate works. If you already understand this process maybe it will help others unde...

Anonymous
Mechanic

We call them the jip boys in our area. Good luck and follow through make sure you get the refund!!!

Pleasant Hills, Pennsylvania
Product
Pep Boys Car Repair
#1217062
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My car had a tire noise and I saw an auto care near and got in, they showed me what happen and explain, they quote it. Brake pads my car's rotor was clean and beautiful and soft, I touch it. When I return to my city I made an appointment at Pep boys close my home, same...
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Pep Boys Car Repair
#1216483
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Took my 2002 Honda Accord to get a heater hose replaced due to leaking. I showed the mechanic where the leak was occurring and he fixed it within 45 minutes. I then drove about 25 miles and noticed that the car was overheating. I had to put water into the radiator just...
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Product
Pep Boys Car Repair
I didn't like
  • Didnt even fix my car
#1201682
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Left my car there they said they will call once its ready. Three ours later I got a call that my Car's break pad are totally gone and its dangerous to drive with that, new will cost 400$. I had no option but to say, ok do it. I went to pick the car when it was ready....
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Anonymous
William

-quote- "I had no option but to say, ok "You had every other option in existence.I know a lot about brake systems, more than I ever wanted to learn so I would have had them sh...

1.0
Product
Pep Boys Car Repair
#1174943
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Pep Boys - I feel i got ripped off
Got tires for my car they said I had to replace front hub bearings because it would wear the tires out.they replaced them and the tires also did oil change.after repairs I found a shake in car I could not drive car I turned around and told them . next day they did not...
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1.0
Product
Pep Boys Car Repair
#1168561
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Call for a tow took about an hour said it would cost $24.00 for the tow plus ant work; good so far.Gave the front desk the valet key, signed for work to be put on a computer diagnostic... Left. Walked home... Got a call that they need the remote... Walked back (22 Min....
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1.5
Product
Pep Boys Car Repair
#1146457
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00 AM today 11/20/17 to reprogram my tire sensor at Pep Boys Brooklyn 354 4th Ave Brooklyn, NY 11215. When I arrived, I was apologized and notified that the reprogramming machine was damaged. I was a little angry, but the guy called another store 2015 Utica Ave....
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Anonymous
William

This is a complaint website.It is not for apple polishing or free advertising.Tell us about someone who ripped you off or hurt your wife's feelings.

5.0
Product
Pep Boys Car Repair
I liked
  • Personnel
  • Manager
  • Comfortable waiting room
#1135384
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I went to Pep Boys to get a flat tire repair, I dropped my car off before 2:00pm and they told me that it would will be ready around 3:00pm and I came back after 3:00pm and found out that they didn't touch my car and it wasn't even assigned to any technician. I asked...
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1.0
Product
Pep Boys Car Repair
#1134681
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Pep Boys - $500 serpentine belt
I asked Pep Boys how much it would cost to have one put on my truck they quoted me $500. They knew I was out of town and that we were headed headed to Texas. Come on $500 for a serpentine belt if that's not price gouging what is? Needless to say we call O'Reilly Who...
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Anonymous
Walk-In

So you got the belt for $25 and mobile mechanic installed it for free? A MOBILE MECHANIC FOR FREE? And thats how Americs should be? Wtf...$500 serpentine belt replacement seem...

Anonymous
Anonymous

"lightweight overheating"thought i was familiar with common automotive terms...never heard of that

1.0
Product
Pep Boys Car Repair
#1097636
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I made 4 trips to pep boys in Dover De. during the week of Aug.14-18 2017. My first trip 4 hrs. before they tell me what is the matter with my vehicle. They then tell me that they will need to order the parts for my car. I return the following day and wait 6 hours as...
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1.4
Product
Pep Boys Car Repair
#1091449
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