Product: Pep Boys Car Repair Clear all filters (0 of 69 reviews match)
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My wife experience with pep boys in Forest Park, Illinois

In mid June my wife has taken her honda to the pep boys in Forest Park, Illinois for questions she had with tires. The women at the store Ivonne has been very honest with my wife in regards what she needed done with the tire. Since then my wife has selected this Pep Boys to have maintenance perform on her vehicle, my vehicle and my sons. Ivonne and Alex always had the customer being first and for most on there mind no matter if we di not do business with them in the past. Both of them need be congradulated on their dedication to the company. Thank You Now you have a new customer Happy Mr.Vance
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Pep Boys Car Repair
#1457846
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Pep Boys - Very expensive

Stop for a head light change initial price 83$. Them call me back and said it will be 193$ for a a bulb that cost 3$ unbelievable well it will happen only ones since the police stopped me last night for the burn light outrageous
1.4
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Pep Boys Car Repair
#1377251
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Pep Boys - Their mechanic does not know anything!
Pep Boys - Their mechanic does not know anything!
Took my 1999 Lexus on 5-30-2018 to local PEP BOYS at 6325 Fallbrook Ave., Woodland Hills, Ca. for having the Engine light on as well as RPM fluctuating. They stated that ignition coils as well as spark plugs needed to be replaced. They worked on engine problem and...
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Pep Boys Car Repair
#1349112
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I was told that I needed a new set of spark plug wires and spark plugs to fix a misfire in my Lexus GS300. I had just put in new spark plugs 5 months ago and declined the plugs. They called me and told me that my car is done so I went to pick up the car. They didn't...
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1.0
Product
Pep Boys Car Repair
I didn't like
  • Didnt even fix my car
#1343222
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Went to Pep Boys and was told I needed a new fuel pump along with 5 other items. Quoted me 1600 then brought the price down to 1400. My daughters car and she is away at college so I had no choice. While driving it on the highway two hours after leaving the store the...
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1.3
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Pep Boys Car Repair
#1264322
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I went to Pep Boys for a new tire due to a flat on my way to work at around 6:30am. I waited for the store to open their doors and i was the first customer at 8am. At 9:15am I paid for my tire and proceeded to where the mechanic left my car. Upon approaching my car, I...
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Pep Boys Car Repair
#1254667
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Resolved
I went into a local Pep Boys in PA to get a tune up for an upcoming road trip. The clerk was nice and helpful walking me through the steps and showing me screens from his search for my cars info. Tells me that the plugs are $14.47 a piece (X4= 57.88) and the labor is...
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ArtisticGecko
ArtisticGecko

I understand your frustration. Yes I do work for Pep Boys and let me try and explain how flat rate works. If you already understand this process maybe it will help others unde...

Anonymous
Mechanic

We call them the jip boys in our area. Good luck and follow through make sure you get the refund!!!

Pleasant Hills, Pennsylvania
Product
Pep Boys Car Repair
#1217062
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My car had a tire noise and I saw an auto care near and got in, they showed me what happen and explain, they quote it. Brake pads my car's rotor was clean and beautiful and soft, I touch it. When I return to my city I made an appointment at Pep boys close my home, same...
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Pep Boys Car Repair
#1216483
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Took my 2002 Honda Accord to get a heater hose replaced due to leaking. I showed the mechanic where the leak was occurring and he fixed it within 45 minutes. I then drove about 25 miles and noticed that the car was overheating. I had to put water into the radiator just...
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Product
Pep Boys Car Repair
I didn't like
  • Didnt even fix my car
#1201682
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Left my car there they said they will call once its ready. Three ours later I got a call that my Car's break pad are totally gone and its dangerous to drive with that, new will cost 400$. I had no option but to say, ok do it. I went to pick the car when it was ready....
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Anonymous
William

-quote- "I had no option but to say, ok "You had every other option in existence.I know a lot about brake systems, more than I ever wanted to learn so I would have had them sh...

1.0
Product
Pep Boys Car Repair
#1174943
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