Product: Pep Boys Car Repair Clear all filters (52 of 52 reviews match)
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00 AM today 11/20/17 to reprogram my tire sensor at Pep Boys Brooklyn 354 4th Ave Brooklyn, NY 11215. When I arrived, I was apologized and notified that the reprogramming machine was damaged. I was a little angry, but the guy called another store 2015 Utica Ave....
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Anonymous
William

This is a complaint website.It is not for apple polishing or free advertising.Tell us about someone who ripped you off or hurt your wife's feelings.

5.0
Product
Pep Boys Car Repair
I liked
  • Order online and pick up in store
  • Prices
  • Inventory
#1135384
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I went to Pep Boys to get a flat tire repair, I dropped my car off before 2:00pm and they told me that it would will be ready around 3:00pm and I came back after 3:00pm and found out that they didn't touch my car and it wasn't even assigned to any technician. I asked...
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1.0
Product
Pep Boys Car Repair
#1134681
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Pep Boys - $500 serpentine belt
I asked Pep Boys how much it would cost to have one put on my truck they quoted me $500. They knew I was out of town and that we were headed headed to Texas. Come on $500 for a serpentine belt if that's not price gouging what is? Needless to say we call O'Reilly Who...
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Anonymous
Walk-In

So you got the belt for $25 and mobile mechanic installed it for free? A MOBILE MECHANIC FOR FREE? And thats how Americs should be? Wtf...$500 serpentine belt replacement seem...

Anonymous
Anonymous

"lightweight overheating"thought i was familiar with common automotive terms...never heard of that

1.0
Product
Pep Boys Car Repair
#1097636
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Pep Boys - Horrible Experience

#1074942
1.0
Details
They told me my air conditioner had a small leak. $99 to fix. $700 later and it still doesn't work. They kept it for three days and kept naming different parts that were messed up. Called it a "catastrophic event". Got the district manager involved. He was a *** as well. HORRIBLE PEOPLE. LIARS. THEIVES.
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Pep Boys - Car in worse condition.

#1063017
I took my car for a fluid diagnostic check, checking for fluid leak. There was a leak coming out of the water pump. I paid over 1,000 for the part and labor. The next morning all the antifreeze from reservoir was gone.
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Pep Boys Car Repair Review

#997961
5.0
Details
I was away and my wife's tire sensor was lit up. She called me and I told her Nicole who use to be with Sts had moved to pep boys in Elmont store number 180. Though it was late and close to closing she fixed the leak in a timely and respectful way. We will definetky return to pep boys do to the consideration and work done with.Nicole's help
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Pep Boys Car Repair Review

#995552
1.3
Details
Just spent over 1.500 at pepboys harligen, put my car in for not starting. They did everthing to it except fix starter, put a battery in I didn't need, put in relay switch I didn't need. Charged me 626.00 and car still didn't start. So they tap the starter got it started for me and took my money. And sent me on my way. I will never go back to Pep boys again.
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I made 4 trips to pep boys in Dover De. during the week of Aug.14-18 2017. My first trip 4 hrs. before they tell me what is the matter with my vehicle. They then tell me that they will need to order the parts for my car. I return the following day and wait 6 hours as...
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1.4
Product
Pep Boys Car Repair
#1091449
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I had maintenance performed on my car and it required writing two checks. I have more than enough in the account to cover the checks but the second check will not go through and is returning 'declined'. What do the business and I do? I am assuming it is a security...
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4.8
Product
Pep Boys Car Repair
I liked
  • Good service
  • Staff were knowledgable
I didn't like
  • Waiting room
#1090171
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I brought my car in for an air conditioning check almost a month ago. Despite the fact that I had made an early appointment two walk-ins were accomodated before me. Two hours later, after a cursory ac inspection, I was presented with an estimate near $800, which...
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1.0
Product
Pep Boys Car Repair
#1085435
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I took my car here back in march because my car broke down on the highway, they told me it was my fuel pump and fixed it for me by the next day for around 500/600 dollars...4 months later my car broke down again with the exact same issue. I still was under warranty so...
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1.5
Product
Pep Boys Car Repair
#1081446
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I placed an order on line for hub assembly, rotors and pads for my vehicle.When I completed the transaction on line it stated all parts were in stock. I found out later this is not true on any of their orders. It means they have it in the area but it may not be in the...
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2.2
Product
Pep Boys Car Repair
#1081353
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Had the left front wheel bearing replaced on my 1999 Toyota Corolla. 6 months later and less than 10,000 miles. (it's my work car for field service), familiar grinding , airplane taking off noise from left front wheel well. Yup ... wheel bearing again. Pep Boys...
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1.7
Product
Pep Boys Car Repair
I didn't like
  • Poor work
#1080909
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AC was out, they charged excessively for it, said the fuel pump was broken, which was ridiculous, so they took that charge off. Foolishly I paid their excessive charge of over $1,000. Fool me once. Two days later car was overeating when idling. They wanted $2,700 for...
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Pep Boys Car Repair
#1077591
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