Manufacturer: Pep Boys Category: Part Replacement Clear all filters (5 of 5 reviews match)
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As someone who travels frequently, I have traditionally found Pep Boys to be a helpful resource when it comes to emergency maintenance on the road. This past week, I went to the Pep Boys in my hometown of Bloomington, IN, and, unfortunately, it has been a disaster. On...
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To whom it may concern, not only does #pepboys have poor service and inexperienced mechanics but their customer service skills are even worse I have dealt with them before in the past they charged me $68 to figure out what was wrong with my AC in my car they said it...
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It was not, I've bled the lines in this car before. Either way, I agreed to the replacement because it was $119, and I thought of it as preventive maintenance. A day later they call me and tell me the part they have doesn't work, so it's going to be $200 more . Come...
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1.0
I liked
  • Absolutely nothing
I didn't like
  • Terrible customer service
  • Breaking my car
  • Bait and switch
#932640
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Pep Boys Car Part Replacement Review

#982397
1.0
Spend over $750 to replace 4 tires, took all day, more than 6 hours, call and tell me 2 of the stuns( screws for the tire nut) broke, cost another $100, BTW my car only 2 years old, then my hand brake not working, have to go back next day, I will not go there again. NOT SATISFIED AT ALL
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I told them that I had my car for 15 years and I know that headlamps don't need replacing every 6 months. I decided to leave PepBoys and yet had to pay $150 even though my purpose in coming in (lights that work and a state inspection certificate had not been done)....
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