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2.5
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I went online and ordered a new car battery, cost total about $210. However, there was an online coupon on the same website for 25% off.

So, I used the coupon, ordered the battery, and paid for it with a credit card. I received an email verifying the order. Two days later, PEP BOYS cancelled the order and reimbursed my credit card. They refused to honor the online coupon.

Remember, this coupon was on their home page on their website!!! They refuse to ship the battery I ordered.

There were no limitations regarding the use of the coupon. This is a bait and switch scheme!!!!

Reason of review: Problem with delivery.

Monetary Loss: $210.

Preferred solution: Let the company propose a solution.

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