Newark, New Jersey
Not resolved
1 comment

I took my wifes 05 Chrysler Pacifica to Pep Boys in EB NJ on May 3 for a front brake job. Usally I do my own since 1971 but this time I deceided to get it done because of back problems.

They changed the pads and cut the rotors but never put the anti rattle springs back.Now it sounds like a junk truck.

I took it back and after a 2 hr wait the asst. service mgr. told me the techs took it on various roads and determined I needed body bushings. 1800pepboys are also a useless bunch also since if you have a complaint their computer is down.

Hope they go bankrupt from screwing people.I was 1 of three people there that morning for rework.I did a complaint with the NJ Dept.of Consumer affairs too.

Guess I'll fix it myself afterall.

ouch my *** back!

Monetary Loss: $271.

Do You Have Something To Say ?
Write a review


You will be automatically registered on our site. Username and password will be sent to you via email.
Post Comment
Irwin, Pennsylvania, United States #20364

Why didn't you fix it yourself in the first place? Pepboys is the bottom feeder of the automotive industry.

You May Also Like