I took my wifes 05 Chrysler Pacifica to Pep Boys in EB NJ on May 3 for a front brake job. Usally I do my own since 1971 but this time I deceided to get it done because of back problems.
They changed the pads and cut the rotors but never put the anti rattle springs back.Now it sounds like a junk truck.
I took it back and after a 2 hr wait the asst. service mgr. told me the techs took it on various roads and determined I needed body bushings. 1800pepboys are also a useless bunch also since if you have a complaint their computer is down.
Hope they go bankrupt from screwing people.I was 1 of three people there that morning for rework.I did a complaint with the NJ Dept.of Consumer affairs too.
Guess I'll fix it myself afterall.
ouch my *** back!
Monetary Loss: $271.