my car was making very loud sounds when the car started and the air conditioner was on. I took it to the pep boys in bear delaware that handles these types of problems.
They charged me 1100.00 dollars and said it wasn't the airconditioner... but a tierod problem. after i got it back the radio didn't work. pep boys told me to bring it back, after missing time from work , and bringing it back, upon arrival i was told that the customer service rep had made an error and i didn't need to bring it in.
that i could just enter the code from the manual. after going home - i immediately noticed that my driving running lights, the clock,and the alarm were shutting off and on by themselves. when calling i was told the manager was on vacation and i left a message for him to call me. he didnt call.
so i called two weeks later and he said it sounds like a loose ground wire. so back to the store again,more work time lost. i call after the car has been there for 4 hours and ask when it will be done. they advise it is already done,and when asked why no one called, i was told i dont know.
when picking it up, they told me it was a battery short and they fixed it. as i was leaving the parking lot, what do you know it was doing it again. i stormedback in the storm, the lady saw me coming and leaned to two service guys and said that lady is coming back and she looks like she has an attitude and he said well i don't know and shook his head. i told her this isn't fixed and she sighed heavily and said i'll tell them to pull it back in.
i told her to forget it and they seemed relieved to be rid of me. NEVER NEVER NEVER take your car here, it is a rip off and the problem doesnt get fixed.
Monetary Loss: $1100.