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My brother was broken down in pa and went to a pep boys for help,the temp out side 98 .the manager made my sister in law sit out side with her dog thats 15yrs old and her with medical problems the manager Refused to let the dog inside in the Ac or give water to the dog . the made her sit out side for 5hrs in the heat with the poor dog.then they hade to walk down the highway to get a room with out an offer for a ride from pep boys . PET owners BEWARE....avoid for Quality Repairs.

Monetary Loss: $1000.

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Los Angeles, California, United States #708982

They're not obligated to do anything to accommodate a pet, but any self-respecting business would have at the very least tried to make things more comfortable. I do know the Pep Boys where I live would have been more helpful.

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