Richmond, Virginia
1 comment

Went into Pep Boys to inquire about some tires for a 1999 Silverado and was told there was no one

in the store to assist us. There were about 5 or 6 sales rep.

and about l customer. What happen

to Excellent Customer Service. THEIR CUSTOMER SERVICE BEHAVIOR IUNACCEPTABLE. Went into Pep Boys 3pm to inquire about 4 tires and was told no one in the store to assist us.

Saw two sales rep in the back talking, They told us to go to service dept.

Saw one sales rep in the middle of the floor talking to the cashier.

Monetary Loss: $1.

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This is when you go to the corner and cry about it! Next time you go in there, stomp in there, demand service, and when you get denied (again), throw a tamper tantrum.

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