Indianapolis, Indiana

Went to pep boys for break pads. Told them they had an on line coupon adn they said that would be good.

They did the job (not much cheaper than dealer quoted). Now breaks make horrible noises and the pad is squishy. I took the car back and they had it a day and said basically, "you get what you pay for." This is the first I have heard there were "qualities" of brake pads. They obviously installed the cheapest without even giving me the option.

So don't use their coupons unless you understand you will get cheap *** stuff. I am very dissatisfied.

I have never had a car make noise like this on braking. They did not offer any relief at all

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