5000 Smithridge Dr
Reno, NV 89502
(775) 827-1912 Pep Boys Automotive Supercenters
3/11/2010 First to Review
I bought a used car and wanted to have new tires installed. went to pep boys. they installed the tires at about a cost of 350+ for 60,000 mile tires. Six months later I thought I would have my oil changed and get a tire rotation at the same time I don't drive alot). I took my car to a place closer to where I lived. While waiting for the work to be done the mechanic comes out and tells me that one of my lug nuts is stripped as well as the bolt that holds it. They told me who ever put the lug nut on last stripped it and the bolt. I thought.. the only place to last work on this car was PEP BOYS! So, I drove the car to pep boys and informed them of the problem. They said that it was not covered under their warranty. I was pissed! the other place said they would replace it for about $100. I passed on the replacement and now drive around with one lug nut missing. Pep boys sucks in my eyes due to this *** job. I will never go back their again!!! and suggest you all stay away from them too! also, they had a 4th tire free rebate which I sent in and never got my rebate another $57 ripped off from me. If pep boys reads this review and wants to do the right thing, they can email me at email@example.com
Product or Service Mentioned: Pep Boys Tire Rotation.
Monetary Loss: $100.