State: Pennsylvania City: Pittsburgh Clear all filters (21 of 1580 reviews match)
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1 comment
1.0
Details
I went for flat tyre check and they said that I need to buy a new tyre, so I did, 150$. Left my car there they said they will call once its ready. Three ours later I got a call that my Car's break pad are totally gone and its dangerous to drive with that, new will cost...
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Anonymous
#1422487

-quote- "I had no option but to say, ok "You had every other option in existence.I know a lot about brake systems, more than I ever wanted to learn so I would have had them sh...

Author
Location
Pittsburgh, Pennsylvania
Reason of review
Damaged or defective
Loss
$500
Preferred solution
Full refund
Review #1174943 is a subjective opinion of poster.
0 comments

Pep Boys in Pittsburgh, Pennsylvania - Typical insection rippoff

1.0
Details
The usual rear break cylinder is leaking , 2 days im waiting for my car then they inform me in addition to the 650 for the job another 200 is neaded incase a line is broken, i carefully inspected the cylinders before taking it there and saw no leaks ... i told them to take it down and got outta there, never again , my brake resevoir is where its always been , i told the person that i knew i should not of come here , he replied WE follow the law , it was a millimeter out if specs , can you believe this? fine i will surely have nothing good to say about thim
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Author
Location
Pittsburgh, Pennsylvania
Cons
  • Unreal how there still in business
Review #1125226 is a subjective opinion of poster.
1 comment
OK so, my son goes to get his car inspected at the Pep Boys on S. Millvale Avenue in Pittsburgh, Pa and after they "look" at it the car basically needed redone from front to back. A year earlier the car passed with no issues so I found that odd. I really got fist...
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Anonymous
#927020

I meant face palmed. Good grief !

Author
Location
Pittsburgh, Pennsylvania
Cons
  • Attempt to overcharge
  • Dishonesty
  • Lie about the work needed
Reason of review
Pricing issue
Review #579351 is a subjective opinion of poster.
0 comments
I called Pep Boys yesterday to get a quote on the buy 3 get 1 free tires. over the phone they quoted me a price of $579 installed balanced and also a four wheel alignment. well when I got there for the same exact tire when they rang it up the price came to $798...
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Author
Location
Pittsburgh, Pennsylvania
Review #559228 is a subjective opinion of poster.
0 comments
Pep Boys wanted $420 to replace 3 feet of brake line! Are you kidding me? The Break Line alone is only $15 and they claim it would take them 3 hours to replace it. Normally, it would only require 20 minutes for an experienced mechanic to replace the line. Why 3...
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Author
Location
Pittsburgh, Pennsylvania
Loss
$185
Review #476962 is a subjective opinion of poster.
1 comment
Please don't EVER trust your vehicle to Pep Boys!!! No one should ever have to go through the torture that I have endured the last several months. The short version is that I paid them, little by little as they strung me along, a total of over $3,000 dollars and my car...
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Anonymous
#706040

call the pepboys hotline daily and complain someone higher up will eventually get the message

Author
Location
Pittsburgh, Pennsylvania
Loss
$3000
Review #430710 is a subjective opinion of poster.
1 comment
I took my car in the day before vacation. My tires were low and wanted new tires for safe driving. I had 4 tires installed and took the car home which is 2 blacks away. The car stayed in the garage until I left the next day for vacation. I drove to the turnpike and got...
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wr400f250
#709074

When they told you your rims were out of round, that's an immediate BS banner. Pep Boys has absolutely no means of determining if your rims are round. Only a machine shop has ...

Author
Location
Pittsburgh, Pennsylvania
Loss
$900
Review #420111 is a subjective opinion of poster.
0 comments
Horrible!!!! I went to the Pep Boys on McKnight Rd. in Pittsburgh, PA at 12:30PM on 10/1/12 with a slow leak in the a front tire. I was given a quote for a new tire and told the wait would be 1 hour. I got lunch, came back to the store. The Waiting Room was...
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Author
Location
Pittsburgh, Pennsylvania
Review #348886 is a subjective opinion of poster.
1 comment
I took my 2009 Saturn Vue to Pep Boys in Bridgeville Pa. to have my heater core replaced. They quoted me a price of $1460.00!!!! My fiance was with me and questioned the manager on the cost and procedures that did not need to be done. Response was quite rude and...
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Anonymous
#359292

A heater core replacement in many vehicles is an extremely labor-intensive job, so I\'m not surprised to see a quote north of a thousand dollars. Doesn\'t seem justified thou...

Author
Location
Pittsburgh, Pennsylvania
Review #268205 is a subjective opinion of poster.
2 comments
I recently took my vehicle to this Pepboys for a Pennsylvania State Inspection and Emissions Test. During the course of the inspection, the mechanics allegedly found that the parking brake was not tight enough. Repairs were required and allegedly performed according to...
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Anonymous
#353036

First of all locking lug nuts suck.....throw them away....second of all lugnuts wear from going on and off over the course of time..it\'s not their fault you probably drive so...

Author
Location
Pittsburgh, Pennsylvania
Loss
$500
Review #244040 is a subjective opinion of poster.