The Service Manager Dave at the Cherry Hill shop explained that on top of the cost of the Oil and Filter (Maybe a bit more than if I bought in their store) which you expect to have a little built-in to cover costs, there is a Labor charge @ $25.Hr. Store 0059 WO# 2122207.
Nowhere did the web site mention that kind of labor charge for an Oil Change.
Honestly I am web savvy and look for the fine print, but nothing. First it should not take an hour and second how highly paid are the oil change techs ?
Product or Service Mentioned: Pep Boys Oil Change.
Reason of review: Poor customer service.
Monetary Loss: $25.
Preferred solution: Let the company propose a solution.
Pep Boys Cons: Rip off tacked on labor.