Howell, New Jersey
Not resolved
1 comment

My car, although older, was in perfect running condition. Take it in for a simple oil change.

Less then two weeks later the motor is ruined. Low and behold there is no oil in the car. Now they state it's not their fault. Never had a problem with the car and its been religiously serviced.

First time I take it to pep boys and now it's unfixable. Imagine having to replace a car from an oil change. Total disgust! I call customer service after talking to their head mechanic.

Am told I have to go through the store manager. The store manager is off for the next two days.

That leaves me with no car to drive and no one to talk to. How do you run a business this way??

Product or Service Mentioned: Pep Boys Oil Change.

Reason of review: My car is ruined.

Monetary Loss: $4500.

Preferred solution: Fix the engine or buy out the car.

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