Art Gonzalez is rude and disrespectful. He is the associate in the auto service department at the Pep Boys store located at Rancho Del Rey 1000 Tierra Del Rey Chula Vista, CA 91910.
He is very ignorant and unnowledgeable about the products and services that Pep Boys has to offer. I went there when my car broke down and asked him a question and he responded with a rude comment. I ased him several ore times to make sure he had said what he said and this guy is so unbelieveable that he repeated several more times. I was livid and decided not to allow him or anyone else in that store wor on my car.
I feel if Pep Boys can hire someone so ***, rude, and disrespectful and someone that can not even explain the products and services, then I don't want them anywhere near my vechile. Warning do not do business at this location or you will be conducting repairs on your car until you finally decide to get rid of it and purchase a new one. Art Gonzalez needs to get a real GED and take a course in manners.
Pep Boys will never see another dollar out of me in any of their locations ever again! Rudeness + Disrespect = $0.00
Monetary Loss: $600.