Took our vehicle in for several repairs including an oil change. After terrible service and a number of trips back to get them resolved we come to realize the oil change was never done and we paid for it.
I would not let them ever touch another vehicle we own. when we called to complain each time we were told just bring the car in and we will check it out.
Now that we found out they never changed the oil or filter we called and where told yes we did do an oil change. We have the filter that was just pulled out but at this point nothing will be done.
Product or Service Mentioned: Pep Boys Oil Change.
Monetary Loss: $300.