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I got my tire changed in February 2018, today one tire came off the rim, after examination in Pep Boys shop, nothing seemed to be wrong with the tire besides that they were pieces of shread rubber inside the tire, the outside looked perfectly normal. Pep boys didn't want to aknowledge the 45000 miles warranty on the tire, the assistant manager said something knocked the tire off the rim, which is unlikely because there is no trace of any damage externally and it would if that would be the case because it takes a big shock to pull it out of the rim.

The assistant manager also did not want to put in writing that he does not aknowledge the warranty.

Why tires from Pep Boys just fall off the rim ? this is a very dangerous road hazard.

Reason of review: Warranty issue.

Monetary Loss: $200.

Location: 222 E Main St Suite 300, Collegeville, PA 19426, USA

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