State: New Jersey City: Somerset Product: Pep Boys Rebate Clear all filters (1 of 54 reviews match)
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Pep Boys - PepBoys passing the buck on rebates...

PepBoys lured customers into their stores on Black Friday (11/25/2011) with an ad offering FREE merchandise. One of the advertised FREE items was a "Peak 100 Watt Power Inverter." The PepBoys ad for this item said this was "FREE after $20 mfg. mail-in rebate - Limit 5." The cashier handed me three mfg. rebate slips, each with a limit of two, and reaffirmed when asked that the rebate limit for this item was five. Several months later, I received a check for only two items. PepBoys Rebate Fulfillment Processing Center (888-829-1420) said I needed to call the manufacturer, Peak, as they issue the rebates on this item. Peak's rebate processing center (866-538-5191) told me they only honor a limit of two rebates per invidual on this item. They could not explain why PepBoys advertised, and told me, that there was a limit of five, and referred me back to PepBoys. I called PepBoys Customer Relations dept. (800-737-2697) and opened a case. Waiting for someone to get back to me. Meanwhile, I'm out $60.
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Somerset, New Jersey
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Pep Boys Rebate
Review #299868 is a subjective opinion of poster.