State: New Jersey Product: Pep Boys Rebate Clear all filters (5 of 54 reviews match)
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2.4
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Went to Pep boys in Bensalem Pa. At that time they had a huge selection. While looking around I saw Rain-X blades advertised in store as: buy (2) and get an $8.00 rebate by mail. Pricier than I wanted that day, but with $8.00 back, still livable. So I bought them and...
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Author
Location
Edgewater Park, New Jersey
Service
Pep Boys Rebate
Pros
  • Convenient location
Reason of review
Order processing issue
Loss
$400
Preferred solution
Pay the 2 days of work I had to miss b'cause YOU sold me wrong parts, even with the VIN #
Review #1262104 is a subjective opinion of poster.
0 comments

Pep Boys - PepBoys passing the buck on rebates...

PepBoys lured customers into their stores on Black Friday (11/25/2011) with an ad offering FREE merchandise. One of the advertised FREE items was a "Peak 100 Watt Power Inverter." The PepBoys ad for this item said this was "FREE after $20 mfg. mail-in rebate - Limit 5." The cashier handed me three mfg. rebate slips, each with a limit of two, and reaffirmed when asked that the rebate limit for this item was five. Several months later, I received a check for only two items. PepBoys Rebate Fulfillment Processing Center (888-829-1420) said I needed to call the manufacturer, Peak, as they issue the rebates on this item. Peak's rebate processing center (866-538-5191) told me they only honor a limit of two rebates per invidual on this item. They could not explain why PepBoys advertised, and told me, that there was a limit of five, and referred me back to PepBoys. I called PepBoys Customer Relations dept. (800-737-2697) and opened a case. Waiting for someone to get back to me. Meanwhile, I'm out $60.
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Author
Location
Somerset, New Jersey
Service
Pep Boys Rebate
Review #299868 is a subjective opinion of poster.
1 comment

Pep Boys - Tire rebate

i purchased 4 tires from pep boys on 6-13-2011, and send in my rebate form that same day. Till this day, 10-1-11, i have not received my rebate, and no one knows what happened to it. I am pissed! the form explained it would take 8 weeks for processing but it still have not arrived.To make matters worse i received one faulty tire. I think your rebate stinks because you give false info. and from reading of other complaints im not the only one who sees it that way.i stopped using pep boys for years for the same reason now here we go again. thanks a lot!
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Author
Location
Clementon, New Jersey
Service
Pep Boys Rebate
Loss
$150
Review #265398 is a subjective opinion of poster.
0 comments

Pep Boys - PepBoys did not give rebate.

I re-write this because the responses are simple. I've made an error. I paid for 4 tires , not 3. To get the 4th tire free, I would get the rebate for the 4th tire, thats why I paid for all 4 tires to begin with. I still have not received any thing from them and now, they just got one on me. Being a business man and working in customer service, I do know how to handle the type of situations that are presented to me. I guess "Pep Boys" have some internal troubles with their rebate programs. To lose $54.00 won't kill me but, in all fairness, they should honor these things. I like PepBoys, but, one person says anything bad about a business, 100 people will not buy there. It's not business worthy. Truth be told...I'll never buy there again.
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Author
Location
Atlantic City, New Jersey
Service
Pep Boys Rebate
Review #156309 is a subjective opinion of poster.
5 comments
I did not get my rebate. I bought 3 tires to get 1 free. I followed instuction very closely to get the rebate. I made copies and gave receipt of purchase made. After one whole year, I have not been able to find my information on line, and I still shop there for...
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Anonymous
#470041

Was on hold forever with the Pepboy\'s I purchased my 4 tires from. Hung up and called back...the Supervisor has been calling me back in 2 minutes (for over a holf hour now). ...

Author
Location
Atlantic City, New Jersey
Service
Pep Boys Rebate
Review #150376 is a subjective opinion of poster.