Pep Boys located on Riverdale Road in Ogden Utah could not find my car keys after a repair was made. The service manager Craig was very rude and refused to come up with a solution.
He said "this kind of thing happens all the time it's no big deal" I asked what about the security of my vehicle and he said" if your car gets stolen or broke into just sue me"!!! Be warned this place is not customer friendly and may be involved in some kind of illegal activities.
I filed a police report just in case but was told not to expect anything.
Monetary Loss: $500.