Friendswood, Texas
Not resolved
2.0
Details
Customer service
Price Affordability
Staff
Value for money
Website
0 comments

Tried purchasing tires at 30% off. Website says the offer is vaid from 12/1/14 - 12/3/14.

I tried placing the order on 12/2/14 and it would not take the code. Called pep boys and they said it was only for 12/1/2014. Their website does not state that, I spent all last night and this morning looking at reviews for NOTHING! When I called they said that they could not do anything.

I mean why do they post misleading things on their website and then say that they can't do anything about it.

Good job pepboys you just lost a customer! I'm soo pissed off at pepboys!

Reason of review: Poor customer service.

Preferred solution: Deliver product or service ordered.

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