On June 3 I called an asked how much was the labor for a water pump on a 2000 ford Windstar van Chris said during the call $125 I had my van towed to pep boys on south Blvd. for 10 days I kept calling but no work was done or neither from what Israel said they have not looked at.
On the 11 days Israel said it would cost $1,500 to put a water pump on the van. Because Chris said $125 and Israel kept trying to tell me why it was that amount I decided to call around to the Ford Dealerships when I heard their labor cost versus pep boys I decided to go back down to pep boys on south Blvd and try to reason with them because for me to move the van would cost me another $100 towing fee. Chris looked in the computer and said the labor fee was $525.
I asked to speak to Israel but he was out I am going tomorrow to see if I can get some justice. I pray I can
Product or Service Mentioned: Pep Boys Car Part Installation.
Reason of review: Labor cost unreasonable.
Preferred solution: Price reduction.
Pep Boys Cons: Lie about work needed, Dishonesty of work needed to be done.