Deerfield, Illinois
Not resolved
Customer service
Value for money

I Got the worst business gift just before the Christmas . My car was jerking while driving last wednesday, so just went to pep boys Niles to fix it up. I just do not want to make the problem grow. After diagnosis Pep boys said Car Fuel injector, Valve and ignition stuff etc. , all needs to change and it will cost near about 1000$, I said ok do it. They charge me 741$ and give me the car keys. But what I found Car is still jerking. Nothing get fixed. Now they are saying that they need to diagnosis again. I do not understand what they have done at very first time. Why they charge me 741$ . Oh common pep boys. You cannot cheat a common man like this. This is really a un- human. All the viewers, I just suggest do not go to pep boys at niels location in desplains, Chicago . Call me if you want to listen real worst experience on Phone

Thanks & Regards,

Rahul Budhraja


Reason of review: Damaged or defective.

Monetary Loss: $741.

I didn't like: Poor service provided, Worst gift 2014, Lie about the work needed.

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