Pep Boys - I called pepboys on copans road in pompano beach to check on a price for a battery for my car,
they put me on hold for "a minute" and after 8 long minutes i hung up and called back and asked for a price on a battery, i tried to tell him the type of battery i needed and they kept asking me about the moter size but nothing about a battery, then they hung up on me. i went down in person to buy a battery, and complain about getting hung up on, only to be rudely told that they didn't give a *** i am giveing my service tomorrow to bennet auto supply, who's employes care about a sale not standing around snacking and being rude to a customer.
pepboys employes need to be schooled in customer relations. i will not buy fron pepboys, glen is the *** at pepboys who lets his employes get over on him.
Product or Service Mentioned: Pep Boys Customer Care.