My first trip to your Glenolden store, a few weeks back was a new adventure to me. I am 53, just started college, full time, and laid off last month.
Monies are tight. I told my man friend that my windshield wipers needed to be change. If I go to Pep boys and buy them, would he install them..long story short, I had them installed also! Rob, your employee was very respectable and admirable towards me.
Within 15 min. I was in, paid for, job done and out. Today 2-6, I went back and bought a head light bulb and windshield fluid, went to the register and Robin, walked me through the process of how the labor department works in your company. Very kind and assertive, I like her style.
I drove around back and once again I had Rob at my window. Within 20 mins. I was in and out again.
Who needs a man when you have PepBoys!! Very happy customes here, Thank you Suzi Langguth