I purchased 4 tires from pep boys that were Definity Dakota H/T which are supposed to get 60,000 miles on them. after 2 years and only 12,500 miles I had bald tires on the front and close to bald on the back.
First he tried to tell me I over inflated the tires (BS) I inflat them to the spec on the wheels. second he pretty much called me a liar saying that the numbers on the reciept were wrong and there was no way the tires only had 12,500 miles on them because another customer was just raving about the same tire. He then told me he would take 46 dollars off for a set of cooper tires which after puching the numbers was again BS with a bye 3 get one free sale going on he quoted me 700 dollars for 150 tires that were supposed to had been lowered by 46 dollars, so 104 times 4 equals $416 last time I checked. so he was charging me $300 for install and what a horrible company.
I will never go back there for anything. all I used this truck for is towing a camper in the summer time 2-3 times a year.
and when it snows.he also told me I didnt rotate the tires, after I told him 3 times I did it at 4,500 miles he proceeded to tell me I didnt rotate the tires. He was a real ***
Monetary Loss: $700.