Not resolved
Advertised vs Delivered
Customer service
Discounts and Special Offers
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Price Affordability
Product or Service Quality
Service Scheduling
Turnaround Time
Value for money

I waited for months for my $86 dollar rebate to arrive all to find out someone stole the rebate card. Since my mail box is a locked box and we have never had stolen mail I have to think it was an inside job from a Pep Boys employee.

Either that of the Post women stole it which I doubt as all of my other mail is fine. The card was used near their head quarters too according to the person I talked to. Very sad.

They make you wait months and then their own employees steal the card before it goes in the mail. They would be better off not even having a rebate.

Product or Service Mentioned: Pep Boys Rebate.

Reason of review: Rebate scam.

Monetary Loss: $86.

Preferred solution: Full refund.

I didn't like: Rebate scam and inside job rip off of my rebate.

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