Tried to return two unopened Fram oil filters which I had bought to keep as spares. Sold the car(Jetta) for which it was bought; now have a Honda Accord.
The filters cannot fit a Honda. Could not find the receipt. One of the sales clerks suggested I sell them at a community yard sale. Store manager told me unless I had the receipt or was a member of some program I could not get a refund, not even a store credit.
I will buy my stuff from Wal Mart in the future; best return policy. Pep Boys sucks.