PB's has done my routine oil changes for some time. Never watched the service performed (but I will now). Last visit asked my manual transmission fluid be checked, as I had before. It was a quart low, and was advised they didn't have the right kind to put in. (so how had it been topped before?)
In another car, I knew the p/s fluid was low. AFter the service, it was still low. Had to point out the issue.
No damage, but I finally have reached the point of having no trust in their service, but assume others are as bad.
Product or Service Mentioned: Pep Boys Oil Change.